Rick Petit

I am compelled to leave this review after an extremely negative experience at Parks Chevrolet, which severely undermined my trust in their business practices and customer service integrity. I recently negative experience at Parks Chevrolet, which severely undermined my trust in their business practices and customer service integrity. I recently visited Parks Chevrolet, enticed by a publicly advertised lease offer that seemed too good to miss. This offer was prominently displayed on their website and various advertising platforms, clearly stating the terms, which entailed an exceptionally competitive monthly rate for a popular model. Motivated by such promising terms, I proceeded to engage with the dealership, hoping to finalize what appeared to be a straightforward transaction. Contrary to my expectations and to the clear terms laid out in the advertisement, my experience unfolded in complete disappointment. Upon arriving at the dealership and mentioning the advertised lease, the sales staff initially seemed welcoming and helpful. However, the tone changed drastically once I expressed my intention to finalize the lease based on the terms advertised. I was abruptly informed that the advertised lease offer could not be honored. When pressed for further clarification and attempts to negotiate, the staff became dismissive, suggesting instead that I consider significantly higher rates and completely different terms, which was not only frustrating but felt outright deceptive. This bait-and-switch tactic is not what I expected from a reputed dealership like Parks Chevrolet. It is misleading and raises serious questions about their advertising practices. Claiming an offer publicly and retracting it upon customer interest borders on false advertising and severely damages consumer trust. I had hoped for a straightforward and honest transaction, but instead, I was left wasting my time and questioning the integrity of Parks Chevrolet. Due to this incident, I am left with no choice but to contact corporate headquarters to report this misleading practice and to ensure that other potential customers are not deceived as I was. I advise potential customers to be wary of engaging with Parks Chevrolet. What is advertised may not be what is offered, and based on my experience, customer satisfaction is not their priority. Take your business to a dealer that respects its customers enough to honor its public commitments. More

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Every element of the buying experience was exceptional across the board. Beyond a pleasure working with the team at Parks. across the board. Beyond a pleasure working with the team at Parks. More

by jandrewthompson Verified Customer Verified Customer

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Always helpful fast and fair. I would highly recommend to anyone. Staff are always pleasant and care. I would highly recommend to anyone. Staff are always pleasant and care. More

by zackbriggs10 Verified Customer Verified Customer

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My Parks Chevrolet Experience The whole process was absolutely great. I could not have asked for more attention, assistance or for better treatment. The dealership staff, as well a The whole process was absolutely great. I could not have asked for more attention, assistance or for better treatment. The dealership staff, as well as the salesman and general manager really treated me like part of their family, not just as a customer. More

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2017 Malibu Rick Petit did a great job go and see him at Parks Chevy Huntersville. Our new Malibu is perfect for our teenagers. The safety features led us here. Rick Petit did a great job go and see him at Parks Chevy Huntersville. Our new Malibu is perfect for our teenagers. The safety features led us here. More

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Great experience! If you are looking to purchase a new vehicle, I would recommend Parks Chevrolet in Huntersville. Ask for Rick Petit, he's a great sales representative If you are looking to purchase a new vehicle, I would recommend Parks Chevrolet in Huntersville. Ask for Rick Petit, he's a great sales representative for the company. Very knowledgeable about the product and is not your typical car salesman. Down to earth and very easy to do business with. More

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Great service beginning to end! I applied online and was called quickly after to meet. I was introduced to Rick P who took great care of me during my car purchase. I've already refer I applied online and was called quickly after to meet. I was introduced to Rick P who took great care of me during my car purchase. I've already referred a friend to see Rick as well. Thanks for making this process so easy! More

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GO TO PARKS!!! I cannot say enough kind things about this dealership and the service they provided me! Rick was very diligent and committed to helping me identify an I cannot say enough kind things about this dealership and the service they provided me! Rick was very diligent and committed to helping me identify and purchase my beautiful Lincoln MKX! He quickly answered all of my questions, and he ensured that my needs and concerns were addressed! Jay was a vital part of the process as well! Jay ensured that I received the best price possible for my car, and his honesty and transparency put me at ease! Also, Phil aided me in identifying and selecting the most appropriate auto loan and warranty package! Phil was very patient when I asked him numerous questions about financing, warranties, and down payments! Do not go anywhere else - Parks is simply the best!!! More

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Pleasant,efficient😉 Got to dealership @ 6 pm on a Friday .I was served immediately coming in door,vehicle was near door and ready to testdrive,close deal within an hour.G Got to dealership @ 6 pm on a Friday .I was served immediately coming in door,vehicle was near door and ready to testdrive,close deal within an hour.Good experience all around,good price on vehicle and fair on trade value,Thanks Rick👍🏻 More

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2017 traverse lease Service was smooth and easy. We turned in a lease and signed a new one. Everyone was very professional and helpful. We look forward to our next vehicl Service was smooth and easy. We turned in a lease and signed a new one. Everyone was very professional and helpful. We look forward to our next vehicle purchase. More

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