Rick Parbhunath
Rick Parbhunath at Executive Kia
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Rick Parbhunath

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
695 Reviews

Dealership Experience

4 yrs, 6 mos

4.8

695 Reviews

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695 Reviews of Rick Parbhunath

April 02, 2025

Dealership Rating
Employee Rating

I been a Kia customer over 20 years and always find the service center very accommodating and helpful and appreciate Rick for taking personal care in any thing that needs to be done. More

by joe456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Barschow

Apr 02, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

March 27, 2025

Dealership Rating
Employee Rating

Executive Kia has where I have gone for all my service needs since I bought my Kia in 2019. Always excellent service, timely communication, and a focus on the customer. More

by JR.LOVELACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 27, 2025

Dealership Rating
Employee Rating

Rick in the service department is the best always making sure I’m a very satisfied customer More

by CHARLENELESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

March 24, 2025

Dealership Rating
Employee Rating

This dealership has been very helpful with all my needs. Excellent service ans extremely knowledgeable! Listened to all my needs and handled with care. More

by ILEIA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Mar 25, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

March 17, 2025

Dealership Rating
Employee Rating

Always a pleasure to deal with. Zero complaints. Never pushy. Staff is amazing and thorough.. More

by SEMAWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 14, 2025

Dealership Rating
Employee Rating

I absolutely love working with this dealership. From the service department to the General Manager, they are customer focused, easy to work with, and just a great group if people. More

by Jwooding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! John Goglettino General Manager

March 07, 2025

Dealership Rating
Employee Rating

Disrespectful service manager (Rick) and salesman. .(Pedro).. I would never recommend anyone to go there.. More

by SweetLadyJ710
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Harrison Stone

Mar 10, 2025

Executive Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Carl Maratta Service Manager

March 07, 2025

Dealership Rating
Employee Rating

I have received very good service for about 6 years. I am currently a satisfied customer. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice, Harrison Stone

Mar 07, 2025

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 07, 2025

Dealership Rating
Employee Rating

Great service ………. .great experience…professional customer service representative ..we ll be back for next service…. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Executive Kia responded

Thank you so much, Peter, for your kind words and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 05, 2025

Dealership Rating
Employee Rating

I have been going to Executive Kia for 13 yrs. The service is always great❤️❤️ More

by ANNAKLECHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Barschow

Mar 06, 2025

Executive Kia responded

Anna, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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