Rick Osborne
Rick Osborne at Palm Chevrolet

Rick Osborne

Internet Sales

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.8
72 Reviews

Rick has been living here in Ocala since 1981 with his wife Audrey who is a school teacher. They have 2 children, one boy and one girl who are both in college now. Rick used to sell fire trucks but has been on the Palm Chevy team for 4 1/2 years now.

4.8

72 Reviews

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72 Reviews of Rick Osborne

March 30, 2025

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Employee Rating

Rick and Matt were very helpful and polite. The car already waiting for us to see it when we arrived. More

by rdmjr5876
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Matt and our team at Palm Chevrolet. It's always our goal to be prepared and make your visit enjoyable. We look forward to seeing you again! Best, The Palm Chevrolet Team

March 29, 2025

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3 months to get parts. No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many More

by natmellenthin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Sanabria, Brandon Daniels

Mar 31, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us. I genuinely appreciate your feedback, as it helps us understand the areas where we can improve. I understand the frustration you've faced with the parts delay and the overall transaction relating to your trade-in and new vehicle. At Palm Chevrolet, I strive to provide clear communication and quality service, and it's concerning to hear that we did not meet your expectations in this instance. I encourage you to reach out to me directly so we can discuss your concerns further and see if there's a way to address the issues you've encountered. Your satisfaction is important, and I value the opportunity to improve your experience. Thank you again for your valuable feedback. Sincerely, Wayne Bogle Parts and Service Director

March 06, 2025

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Rick Osborne was so incredibly helpful. He takes time to truly listen to what you are looking for and he is not at all high pressure. This is our second vehicle purchase with him and we rec More

by TFVBMWB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that Rick provided you with such excellent service during your vehicle purchase at Palm Chevrolet. It's great to know that he took the time to understand your needs without being high pressure. We're grateful for your recommendation and we look forward to helping you again in the future! Enjoy your new vehicle! Best, The Palm Chevrolet Team

March 05, 2025

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Not bad had to wait to long at times for the negotiation about the monthly payments More

by EDWARDJORGE568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Palm Chevrolet responded

Thank you for your feedback. We appreciate your input and understand that timely communication is essential during the negotiation process. At Palm Chevrolet, we strive to improve every aspect of the customer experience. If you have any further concerns or would like to discuss your experience, please feel free to reach out to us. We hope to assist you again in the future! Best, The Palm Chevrolet Team

February 26, 2025

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Great guy. Very helpful, answered all of our questions. Showed us all the features of the Traverse. Followed up after sale. More

by bobandmickey
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Recommend Dealer
Yes
Feb 27, 2025

Palm Chevrolet responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with us at Palm Chevrolet. It’s wonderful that our team was able to assist you with all your questions about the Traverse and ensure you felt supported even after your purchase. We look forward to seeing you again! Enjoy your new vehicle! Best, The Palm Chevrolet Team

February 17, 2025

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Palm Chevrolet was great to work with. We found the van we wanted online and they worked with us to obtain and get it shipped, even with delays at our end. Grateful for their patience an More

by marcia3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Il Park

Feb 18, 2025

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you found the van you wanted and that we could assist you, despite the delays. Your appreciation of our patience and professionalism means a lot to us at Palm Chevrolet. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

February 08, 2025

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Rick was very pleasant to work with no pressure, It was late on a Friday night and he stayed late to complete the deal. Thanks Rick More

by kealock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Stefani , Mike in Finance 👍

Feb 10, 2025

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience at Palm Chevrolet. It's fantastic to hear that Rick provided you with excellent service and made your visit enjoyable, even late on a Friday night. We hope to see you again soon! Best, The Palm Chevrolet Team

January 28, 2025

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Rick Osborne made my car buying a very enjoyable experience. Would highly recommend contacting him. More

by RKOOGLER
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your car buying experience with us at Palm Chevrolet was enjoyable. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

January 12, 2025

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Rick was very helpful in guiding us through the process of buying the Hyundai Tuscon. More

by ROBBNS61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us! We're glad to hear Rick was helpful in guiding you through the purchase of your Hyundai Tucson. At Palm Chevrolet, we strive to provide excellent customer service, and your feedback is greatly appreciated. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

December 10, 2024

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This dealership offers a professional laid back atmosphere. No pressure, knowledgeable sales people, easy financing. Probably the best dealership experience I've had in over 15 years. More

by JJSTACY240
Recommend Dealer
Yes

Other Employees Tagged: Vi Warren

Dec 11, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience at Palm Chevrolet. Our team strives to create a professional yet relaxed atmosphere, and it's great to know that you felt no pressure and found our salespeople knowledgeable. We appreciate your kind words and look forward to seeing you again in the future! Best, The Palm Chevrolet Team

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