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Rick Martinez
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Rick Martinez | Page 9
Sales Representative
San Leandro Chrysler Dodge Jeep RAM SRT
1444 Marina Blvd
San Leandro, CA 94577
92 Reviews
Dealership Experience
9 yrs, 6 mos
Languages Spoken
English
Spanish
92 Reviews
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92 Reviews of Rick Martinez
March 02, 2020
Poor customer service once you make a purchase. I only get treated with priority when I come in to shop for a vehicle, not when I come to get vehicle serviced. Manager doesn’t even value your time, I was get treated with priority when I come in to shop for a vehicle, not when I come to get vehicle serviced. Manager doesn’t even value your time, I was interrupted and not even acknowledge because his message to his employee was more important then me getting my key to my vehicle that was ready to go. More
by DEVANTEMARSH
Verified CustomerOther Employees Tagged: Tony Nunes
Helpful 
February 21, 2020
Professional, considerate and helpful. In and out and done in an hour and a half no messing around or waiting. Ask for Nanette, she is a solid lady who helped me get the deal done. Great customer ser done in an hour and a half no messing around or waiting. Ask for Nanette, she is a solid lady who helped me get the deal done. Great customer service from everyone I met More
by johncoyleiron
Other Employees Tagged: Nanette Anderson
February 19, 2020
Excellent service from start to finish. Vicente and the rest of the gang were awesome! Thank you for making the process smooth and painless. See you again soon! rest of the gang were awesome! Thank you for making the process smooth and painless. See you again soon! More
by desmog
Other Employees Tagged: Armando Acevedo , Vicente Cruz, Karnail Ram
February 13, 2020
Great service from Rick Martinez, he was very nice and knowledgeable and made the process so easy and stress free. I would recommend San Leandro Chrysler Dodge Jeep Ram dealership time anyone. knowledgeable and made the process so easy and stress free. I would recommend San Leandro Chrysler Dodge Jeep Ram dealership time anyone. More
by poonedwin
February 09, 2020
Rick Martinez was friendly and very knowledgeable. He made the process very easy for us I would definitely recommend San Leandro Chrysler Dodge Jeep dealership to everyone. made the process very easy for us I would definitely recommend San Leandro Chrysler Dodge Jeep dealership to everyone. More
by poonedwin
January 25, 2020
AMAZING customer service, genuine and personable. Vincente ROCKS! Thank you again for all your help! I really appreciate all the time you took to help me! Vincente ROCKS! Thank you again for all your help! I really appreciate all the time you took to help me! More
by Leiciep
Other Employees Tagged: Mike Amin, Vicente Cruz, Tony Nunes, Karnail Ram
January 24, 2020
Nanette & Rick are amazing! They made my car buying experience not stressful & much more enjoyable than I had anticipated! I would definitely recommend for anyone to utilize them in your next car buyin experience not stressful & much more enjoyable than I had anticipated! I would definitely recommend for anyone to utilize them in your next car buying experience! More
by elliemaeantonio
Other Employees Tagged: Nanette Anderson, Bobby Brown
January 21, 2020
Thank you Rick for providing an EXCELLENT buying experience Thanks Rick for setting the stage for an excellent buying experience with you and the dealership. You allowed me to provide you everything you needed Thanks Rick for setting the stage for an excellent buying experience with you and the dealership. You allowed me to provide you everything you needed to help make my buying experience once I arrived on the lot, it was fast and you clearly listened to my needs and exceeded my expectations. I will be back and thank again! More
by JASONT80
Other Employees Tagged: Amal Bassilios, Sami Bassilios
January 20, 2020
Couldn't resolve issue after 6 hours of service. Gave me some type of run around that I had to drive 50 miles and return some type of run around that I had to drive 50 miles and return More
by znoggle
Other Employees Tagged: Elijah Ellison-Bolton, Tony Nunes, Jose Perez, Robert Victorino
January 15, 2020
Worst costumer service I have ever been across. Service dept is horrible. No one answers phones, no updates for customers, and managers would rather get over on costumers than to actually provide costumer dept is horrible. No one answers phones, no updates for customers, and managers would rather get over on costumers than to actually provide costumer service. Yelp reviews speak for themselves. Hire new service managers More
by SHANENORGREN
Other Employees Tagged: Tony Nunes, Jose Perez
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