Rick Macias
Rick Macias at Toyota Town of Stockton

Rick Macias

Assistant Service Manager

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
127 Reviews
4.9

127 Reviews

Write a Review

Dealership Experience

8 yrs, 8 mos

127 Reviews of Rick Macias

May 30, 2025

Dealership Rating
Employee Rating

Service representative was Rick Macias. He was very professional, explained things in terms you could easily understand. He patiently answered all questions and hat was going to be done. More

by Rtkim
Recommend Dealer
Yes
May 30, 2025

Toyota Town of Stockton responded

We're glad to have Rick on our team and are happy to hear that he provided you with the experience you deserve. We look forward to seeing you at your next service visit! Regards, Jason Kim General Manager

May 29, 2025

Dealership Rating
Employee Rating

The service agent, Rick, always takes good care of me. It’s great to have such good service with his follow through. More

by Theessentialbeginning
Recommend Dealer
Yes
May 30, 2025

Toyota Town of Stockton responded

We’re thrilled to hear that Rick has consistently provided you with excellent service. Your satisfaction means a lot to us, and we’re here to keep delivering that level of care! Regards, Jason Kim General Manager

May 25, 2025

Dealership Rating
Employee Rating

Richy was super helpful-a real asset to Toyota - Shout out to Gabby and Caelin! James Nash - Stockton, CA. May 23, 2025. Serviced my 2019! Toyota RAV4 Hybrid in the EAST Building at Toyotatown. More

by J Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Torres, Richy Zepeda , Gabby, Caelin

May 27, 2025

Toyota Town of Stockton responded

We’re thrilled to hear that Richy, Gabby, and Caelin made your experience exceptional. Your RAV4 Hybrid is in great hands with our team. We appreciate your support and look forward to seeing you again! Regards, Jason Kim General Manager

May 22, 2025

Dealership Rating
Employee Rating

Great service all around. Correct wait time with my appointment. I would recommend Stockton Toyota. More

by Janiceadams21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Moreno

May 23, 2025

Toyota Town of Stockton responded

It's so nice to see that you had an amazing service experience! We look forward to working with you again! Regards, Jason Kim General Manager

April 13, 2025

Dealership Rating
Employee Rating

Toyota Town of Stockton knows what they are doing. I had my car serviced for a check engine light and Rick Macias would check on it frequently and keep me informed-explaining details to me and answer More

by drhonemus
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias (I wasn't able to select his name for a rating). I would give him the highest rating.

Apr 13, 2025

Toyota Town of Stockton responded

We are so proud to hear that Rick made sure you had an amazing service experience! Thank you for your positive feedback and we hope to hear from you again! Regards, Jason Kim General Manager

April 13, 2025

Dealership Rating
Employee Rating

The entire staff at this dealership is fantastic. Rick Macias and the cashier were so professional and efficient in their responsibilities . The concern for my issue and immediate solution were very More

by darbaschlepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I am not aware of the young lady that helped me in the Cashier area, but she was very polite and professional. I only took minutes to finalize my payment with her

Apr 14, 2025

Toyota Town of Stockton responded

We are ecstatic to hear that you had an enjoyable service experience here with Rick. Please let us know if we can help you with anything else in the future! Regards, Jason Kim General Manager

March 26, 2025

Dealership Rating
Employee Rating

I always receive excellent service at Toyota Town of Stockton through Rick Macias. He is knowledgeable, and always professional. More

by anitaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Toyota Town of Stockton responded

Providing excellent service is our priority, and it’s great to know Rick and our team are making a difference. We appreciate your feedback! Regards, Jason Kim General Manager

March 14, 2025

Dealership Rating
Employee Rating

Superb costumer service. Very friendly staff. Relaxing waite area. Shuttle service if needed..Exceptional work! More

by gscrosby2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Toyota Town of Stockton responded

Its so nice to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

February 21, 2025

Dealership Rating
Employee Rating

Great customer service. Have taken my car in for 13 years and had same service rep. Always pleased More

by JIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Toyota Town of Stockton responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we hope to work together for another 13+ years! Regards, Jason Kim General Manager

January 11, 2025

Dealership Rating
Employee Rating

I live in Lodi but always go to Stockton to have my car serviced ,because of the friendly, helpful service you always get there!!! More

by K Lester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Toyota Town of Stockton responded

It's wonderful to see that our team always takes care of you! We look forward to seeing you at your next service visit! Regards, Jason Kim General Manager

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