Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more322 Reviews
Write a ReviewDealership Experience
9 yrs, 5 mos
Industry Experience
42 yrs, 6 mos
322 Reviews of Rick Libby
November 22, 2024
I used the valet service option for the first time and I found it very convenient. I'm always satisfied with the service at this dealer. found it very convenient. I'm always satisfied with the service at this dealer. More
Other Employees Tagged: Adriana VanBuren
November 19, 2024
The service advisor. Rick is always extremely in assisting me whenever I have questions on any matter. Being still fairly new to the area it is appreciated. Rick is always extremely in assisting me whenever I have questions on any matter. Being still fairly new to the area it is appreciated. More
November 14, 2024
Nice people good environment though I was told my tint would be darker than what was actually installed but it’s whatever they paid for it with the purchase . I can always get it done somewhere else to my would be darker than what was actually installed but it’s whatever they paid for it with the purchase . I can always get it done somewhere else to my liking. Other than that everything was great no complaints nice accommodations. More
Other Employees Tagged: Gage is a 5 star employee
November 13, 2024
As always, I’m immediately greeted by a gentleman who took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and c took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and continues to be a great partner for the health of my Infiniti! He’s been a lifesaver once or twice and I can always count on him! More
November 10, 2024
Pros: Car was returned in perfect condition/interior, exterior/interior perfectly clean. Cons: When job done and I left shop, I found engine light “ON”. So, I returned back, car light was adjusted and exterior/interior perfectly clean. Cons: When job done and I left shop, I found engine light “ON”. So, I returned back, car light was adjusted and returned in a few minutes. More
November 09, 2024
The attention to detail provided by Infinity personnel was top notch. From the initial call to the pickup service, I’m still impreesed. was top notch. From the initial call to the pickup service, I’m still impreesed. More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago , TY and Clarence were top notice and provide a white glove drop off and pickup.