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Rick Lerma
Rick Lerma at Access Ford of Corpus Christi
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Rick Lerma

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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5.0
107 Reviews

BEEN IN THE BUSINESS FOR 40 YEARS. SELLING FORD.& LINCOLN. ROBSTOWN HIGH SCHOOL CLASS OF 74. BBA IN MARKETING GRADUATE TEXAS A & I KINGSVILLE 1981. BORN IN ROBSTOWN, TX. 1956.

Dealership Experience

12 yrs, 1 mo

Industry Experience

47 yrs, 4 mos

Specialties & Trainings

CUSTOMER SATISFACTION, FLEET & RETAIL SALES.

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

107 Reviews

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107 Reviews of Rick Lerma

November 24, 2024

Dealership Rating
Employee Rating

Mr Lerma was a great and knowledgeable salesman. He helped me out with any questions I had regarding the purchase of my vehicle. I highly recommend Mr. Lerma with your purchase of a new or used vehi More

by Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 30, 2024

Dealership Rating
Employee Rating

I don’t know who Scott young is but Rick Lerma was nothing but fantastic!!!!!!!! More

by E.TRAVIS.PARKER
Recommend Dealer
Yes

Other Employees Tagged: Finance gentleman. I forget his name.

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Oct 30, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear that Rick provided you with fantastic service at Access Ford of Corpus Christi. We'll be sure to pass along your praise to him. We look forward to serving you again in the future!

October 20, 2024

Dealership Rating
Employee Rating

Great service and Great customer service, Great communication when needed help with issues with vehicle. More

by Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo

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Oct 21, 2024

Access Ford of Corpus Christi responded

We're delighted to hear you had a positive experience with our team at Access Ford of Corpus Christi! Thank you for highlighting the great service and communication. We're here whenever you need us!

October 19, 2024

Dealership Rating
Employee Rating

Wish I could give it 0 stars. Lacked the simplest thing you can give a customer which is communication. (Mainly sales associate Terry) I can’t wait to tell everybody I know to tak More

by XAVIERMARTINEZ0923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Terry Harris, Diana Castillo, Golden Gonzales

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Oct 22, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback, Xavier. I'm truly sorry to hear about your experience with communication during your visit. We value our customers and strive for transparency in all our interactions. I understand your frustration, and I would appreciate the opportunity to address your concerns directly. Please reach out to me at ggonzales@lithia.com so we can work towards a resolution. Best regards, Golden Gonzales Sales Manager ggonzales@lithia.com

October 18, 2024

Dealership Rating
Employee Rating

Very happy with the courtesy and respectfulness of the service department. Very helpful and clear with the services they are performing, Tks! More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service writers…

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Oct 21, 2024

Access Ford of Corpus Christi responded

Rudy, we're delighted to hear that our service department at Access Ford of Corpus Christi provided you with courteous and respectful assistance. Thank you for the kind words!

September 22, 2024

Dealership Rating
Employee Rating

The service is second to none! Great price on my trade in and the numbers I needed to get behind a new ride!! More

by JASON@SENTRYSECURITYSERVICE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales , Larry Hook

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Sep 23, 2024

Access Ford of Corpus Christi responded

We're delighted to hear you had a fantastic experience at Access Ford of Corpus Christi! Enjoy your new ride and thanks for the great feedback on our service and trade-in process.

September 15, 2024

Dealership Rating
Employee Rating

Straightforward and honest sells people. They made buying a very easy process and gave me good money for my trade in. I would recommend you giving them an opportunity the next time you’re in More

by JASON@SENTRYSECURITYSERVICE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo, Scott Young , Larry Hook

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Sep 16, 2024

Access Ford of Corpus Christi responded

Jason, thank you for the positive feedback! We’re thrilled to hear that our team at Access Ford of Corpus Christi provided you with a straightforward and honest buying experience. We're glad you felt valued with your trade-in and found our process easy. We look forward to assisting you again in the future!

August 22, 2024

Dealership Rating
Employee Rating

In the service department was very helpful explained everything and gave us the option of what we could and could not fix or get repaired More

by 4MBEEFMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Aug 23, 2024

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're glad to hear our service department at Access Ford of Corpus Christi was helpful and transparent regarding repair options. We appreciate your feedback and hope to serve you again in the future!

July 30, 2024

Dealership Rating
Employee Rating

Just the van ive been looking for, even with the dent that was photo shopped More

by PEGSRANCH11
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Scott Young, Trent Marks

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Jul 31, 2024

Access Ford of Corpus Christi responded

Hello, We apologize to hear you are dissatisfied after your inquiry. I want to assure you that vehicle condition transparency is of the utmost importance to us. When the time allows, please email me so we can work toward earning your confidence back in our team. Golden Gonzales - Sales Manager - ggonzales@lithia.com

June 08, 2024

Dealership Rating
Employee Rating

Excelente servicio amabilidad , que dé muy contento con el trato amable del vendedor y sus instalaciones More

by Jesus Cabral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jun 10, 2024

Access Ford of Corpus Christi responded

Jesus, nos alegra saber que tuviste una experiencia excelente con el equipo de Access Ford of Corpus Christi. ¡Gracias por compartir tus comentarios!

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