
Dealership Experience
29 yrs, 7 mos
Industry Experience
35 yrs
Languages Spoken
English
Spanish
258 Reviews
Write a Review258 Reviews of Rick Jimenez
April 02, 2025
The app was on time and a loaner was extremely helpful. The only issue was that Plaza would not use the part supplied by Endurance so I had to pay additional to the warranty coverage The only issue was that Plaza would not use the part supplied by Endurance so I had to pay additional to the warranty coverage More
Other Employees Tagged: Christy Service mgr
March 29, 2025
I have been using Plaza Cadillac for the last 15 to 20 years so that should tell you how satisfied I am with this dealership, the salesman I have been seeing is a very nice and knowledgeable person and al years so that should tell you how satisfied I am with this dealership, the salesman I have been seeing is a very nice and knowledgeable person and always makes sure that I am pleased and satisfied with the service. The people at the service department are always welcoming and eager to help you. More
Other Employees Tagged: Mark Allen, Tony Pagano
March 27, 2025
Very nice people in Service as well as sales. Allways great service. They keep you informed. Allways great service. They keep you informed. More
Other Employees Tagged: Mark Allen, Jesse knapp, Rob Giovanetti, Patrick Bianchi, Tony Pagano, Chris Johnson
March 13, 2025
Rick, the salesman who helped me, listened to what I said I wanted and ultimately was able to get me exactly what I wanted. The whole purchase experience was a pleasure. I wanted and ultimately was able to get me exactly what I wanted. The whole purchase experience was a pleasure. More
Other Employees Tagged: Mark Allen
February 09, 2025
As close as family that I’ve dealt with for years…. .great & sincerely personal company .great & sincerely personal company More
Other Employees Tagged: Mark Allen, Tony Pagano
January 17, 2025
Easygoing no pressure sale. Mr. Jimenez was patient with us driving 4 cars over several days our options were so good. We needed to have time to think about what our ultimate pu Mr. Jimenez was patient with us driving 4 cars over several days our options were so good. We needed to have time to think about what our ultimate purchase would be. I'm enjoying driving the Caddy. My deceased mother-in-law is looking down at me and smiling. She was a big Cadillac fan. More
December 18, 2024
This is not my first vehicle purchased from Plaza Cadillac. Been dealing with Tony (now GM) and Rick (salesperson) for many years and cadillac purchases. There are closer Cadillac dealerships - but Cadillac. Been dealing with Tony (now GM) and Rick (salesperson) for many years and cadillac purchases. There are closer Cadillac dealerships - but we have always been treated with honestly, courtesy and professionalism consistently when looking to trade in and purchase a new car. Also, not my first Cadillac vehicle - my first ones started in Virginia, then Miami, and now up in North/Central Florida. The dealership is an hour each way for us to drive - and not only purchase from Plaza but return for servicing as well. So I have to state - the delivery/cleaning/add-ons of the 2024 we purchased new didn't go as smoothly as in the past. BUT - the team made it right when I brought it back to them. No hassles, arguments, etc., they apologize and then make it right. Part of the issue was the dealership has new car-prep/detailers and I think not as great as in past. Hopefully the ownership of the dealership will address this as I'm sure they want to be in great standing with its new and return customers. Lastly, I love being back into a Escalade - I "slipped" when purchased new vehicle and traded in my 2019 Escalade ESV for a BMW X7. I like the vehicle - but was never IN LOVE with it. Traded it in after 2 years for the 2024 ESV and love my new BEAST as I've named it. Thanks for the opportunity to submit my comments and thanks again to Rick and Tony for making me happy to be with Plaza Cadillac. More
Other Employees Tagged: Tony Pagano




