Rick Jimenez

The customer service lounge is lacking compared to other luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many thin luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many things to list here. As for my sales rep, Rick, he could not have been better. All the people I dealt with during my purchase top notch and very personable. You have great personnel but your facilities are lacking. More

by James.Hutchens Verified Customer Verified Customer

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Provided me a reasonable trade in and. Acquired the exact car with appropriate color, trim, and options I wanted. Acquired the exact car with appropriate color, trim, and options I wanted. More

by al.caselli Verified Customer Verified Customer

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Very helpful. My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out of 5. Very fast and knowledgeable. Answered all my questions. Thank you so much More

by jaguirreiii Verified Customer Verified Customer

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Everything promised was great. Service staff were excellent and and service wait area was comfortable. Service staff were excellent and and service wait area was comfortable. More

by TREMPERPG Verified Customer Verified Customer

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You have a very good service dept. working with Harry K is always a pleasure. In sales Rick does an equally fine job. Joe and Lena Kane , Summerfield. Fl working with Harry K is always a pleasure. In sales Rick does an equally fine job. Joe and Lena Kane , Summerfield. Fl More

by jkanesr35 Verified Customer Verified Customer

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Rick is great! Everyone else was friendly and had a smile The car wash so so. Everyone else was friendly and had a smile The car wash so so. More

by mkdalrymple49 Verified Customer Verified Customer

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Always friendly, I’ve been a customer for many years, they get you in and out with no issues.. they get you in and out with no issues.. More

by GBARNES50.GB Verified Customer Verified Customer

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Everyone was cordial and friendly. Rick J. was knowledgeable and helpful. I look forward to my first carwash! Rick J. was knowledgeable and helpful. I look forward to my first carwash! More

by mkdalrymple49 Verified Customer Verified Customer

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Dealership was very clean and neat as always Harry the manager is always happy and go lucky. Love the service thank you. manager is always happy and go lucky. Love the service thank you. More

by Sallyshibley Verified Customer Verified Customer

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A small no frills dealership seemingly family like while providing personalized professional service. I felt supported and was listened to in the purchase process. Small but mighty! providing personalized professional service. I felt supported and was listened to in the purchase process. Small but mighty! More

by roselleajarosz Verified Customer Verified Customer

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