Rick Hamel

Do not do business with this car dealership. The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to t The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to take it in multiple times for repairs. I thought nothing of it and paid them because I figured they knew what they were doing. Come to find out that the repairs were all actually under warranty and they still charged me. When I brought it up with them and asked for a reimbursement they told me that it is not their problem and to deal with it elsewhere. What a nightmare. More

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Sales department is great. Very responsive, easy to deal with, honest. Service department is maybe the worst I’ve dealt with at a dealership since Troy left the department. Very responsive, easy to deal with, honest. Service department is maybe the worst I’ve dealt with at a dealership since Troy left the department. The new service manager does not care about you or your vehicle in the slightest. More

by CAMERON32 Verified Customer Verified Customer

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Dishonest. Unprofessional. Incompetent. Rude. Both sales and service. I did not have a pleasant experience on more than one occasion. Unprofessional. Incompetent. Rude. Both sales and service. I did not have a pleasant experience on more than one occasion. More

by moraxel Verified Customer Verified Customer

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We custom built our Sierra using the GMC tool online and Casey was there every step of the way to answer all our questions promptly, and get the truck ordered and delivered to us smoothly, earlier than we e Casey was there every step of the way to answer all our questions promptly, and get the truck ordered and delivered to us smoothly, earlier than we expected and for a lower price than we were expecting. Rick in the service department has provided top notch service on our older Silverado for many years and we will continue to come to Rivard for service on both our trucks. Casey and Rick go above and beyond and made the whole process easy and enjoyable. We are so happy with our new truck! More

by SERVICE Verified Customer Verified Customer

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This is the fifth vehicle we purchased or leased from Rivard. The experience has always been positive. We are a little disappointed that Buick did not provide a Buick Owner's Manual with this latest pu Rivard. The experience has always been positive. We are a little disappointed that Buick did not provide a Buick Owner's Manual with this latest purchase. You tube has been very helpful learning how some of the new features work. Always good to see Ben Pugliesi More

by bcstaley1 Verified Customer Verified Customer

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2025 truck delivered with a terrible vibration in April and a month later I don't have back. and a month later I don't have back. More

by hob3133 Verified Customer Verified Customer

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I was first drawn to your location because of your FaceBook advertisement. Rivard is more than an hour away from our home and we have several GMC dealers in our area, but the advertisement, the deals, FaceBook advertisement. Rivard is more than an hour away from our home and we have several GMC dealers in our area, but the advertisement, the deals, and the terrific customer service closed the deal for us. When we arrived at your location we were connected to Nate Pribble. Nate was fantastic. He was thorough, knowledgeable, and left us with a great impression. He coordinated our purchase of two Hummer EV's. The purchase and delivery processes were enjoyable. We then suggested a neighbor contact Nate and they purchased another Hummer EV from Rivard. We are very thankful to Rivard and Nate for their commitment to excellence. We highly recommend Rivard and Nate Pribble! More

by gstapleton Verified Customer Verified Customer

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Great purchase experience two times, from sales process, to purchase, to pickup. Straightforward and excellent pricing. to purchase, to pickup. Straightforward and excellent pricing. More

by AROSSI30 Verified Customer Verified Customer

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The dealership was very upfront and honest with their pricing. They were not pushy and there were no unexpected add ons. My salesman Casey Bauer was outstanding and made this a great experience. pricing. They were not pushy and there were no unexpected add ons. My salesman Casey Bauer was outstanding and made this a great experience. More

by bwigfield06 Verified Customer Verified Customer

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It is a straightforward transaction and very courteous. Looking forward to continuing purchases with Rivard. Carlos Looking forward to continuing purchases with Rivard. Carlos More

by crodriguez32 Verified Customer Verified Customer

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