Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.9
197 Reviews
4.9

197 Reviews

Write a Review

197 Reviews of Rick Gadway

August 29, 2025

Dealership Rating
Employee Rating

Excellent service department good work and good prices been going there for some time will be again More

by jcroft27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony

Sep 02, 2025

Herb Chambers Ford of Westborough responded

Thanks for the stellar review! Looking forward to your next visit! - Herb Chambers Ford of Westborough

August 22, 2025

Dealership Rating
Employee Rating

Always a good experience. Courteous and communicative, very knowledgeable. Best Ford service around. Highly recommend. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva

Aug 25, 2025

Herb Chambers Ford of Westborough responded

Thank you for your recommendation and praise of our team! We hope to see you again at Herb Chambers Ford of Westborough! Safe travels ahead!

August 16, 2025

Dealership Rating
Employee Rating

I never shop anywhere for new cars or trucks other than the Herb Chambers organizations. The Herb Chambers Ford in Westborough MA is well managed, great Staff in both Sales and Service. No xx - just honest More

by Wgc11hc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2025

Herb Chambers Ford of Westborough responded

Thank you for your trust in our team at Herb Chambers Ford of Westborough! We're happy to hear you always have excellent experiences with our sales and service teams. Safe travels ahead!

August 08, 2025

Dealership Rating
Employee Rating

The communication with the service department was wonderful. They let me know that I needed a battery and replaced it. More

by Memaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Aug 11, 2025

Herb Chambers Ford of Westborough responded

Thank you for highlighting the team’s excellent communication and professionalism, Memaw! We’re happy you could count on us at Herb Chambers Ford of Westborough Service Center. See you next time!

July 18, 2025

Dealership Rating
Employee Rating

Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. More

by cklu3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell , Anthony

Jul 18, 2025

Herb Chambers Ford of Westborough responded

We are delighted that Anthony took such great care of you! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support. Safe travels ahead!

June 18, 2025

Dealership Rating
Employee Rating

I have always been very happy with the service that, Rick Gadway and his front-end team of, Anthony, Nick, Luke and Brendan have provided at Herb Chambers Ford of Westboro. They have taken very good care of More

by dweaver 17 Explorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Daher

Jun 18, 2025

Herb Chambers Ford of Westborough responded

Hi Weaver! Thank you for sharing such a detailed and positive review! We're delighted to hear that Rick, Freddy, Anthony, Nick, Luke, Brendan, and the entire team at Herb Chambers Ford of Westborough have consistently provided exceptional service over the years. Your recommendation means a lot to us, and we're grateful for your continued trust in our dealership. Looking forward to serving you again soon!

May 29, 2025

Dealership Rating
Employee Rating

Very good customer service and a nice atmosphere. Everyone was professional and service was fast More

by jmmarks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Herb Chambers Ford of Westborough responded

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers Ford of Westborough

May 29, 2025

Dealership Rating
Employee Rating

I have always had great service from this dealership. Everyone has been friendly and professional and willing to work with me. More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Herb Chambers Ford of Westborough responded

Jimmy, we're delighted to hear that you've consistently received great service from our team at Herb Chambers Ford of Westborough. Thank you for your kind words and continued support!

May 23, 2025

Dealership Rating
Employee Rating

The two repairs I had asked to be completed were done and the quality of the work was excellent! More

by Mdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon Santos

May 23, 2025

Herb Chambers Ford of Westborough responded

We're so thankful to have you as our customer! Thank you so much for saying such kind things about our team! - Herb Chambers Ford of Westborough

May 09, 2025

Dealership Rating
Employee Rating

Every time I go there I never have a problem, everyone is kind and I will continue to service my car there More

by vinnyd74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony, and Luke are awesome

May 12, 2025

Herb Chambers Ford of Westborough responded

Vinny, we're delighted to hear that you consistently have a positive experience at Herb Chambers Ford of Westborough. Thank you for your continued trust in us!

1
...

Dealership Inventory (319 Vehicles)

used 2022 BMW X5 car, priced at $39,998
2022 BMW X5
used
Dark Graphite exterior
Automatic
All-Wheel Drive
used 2023 Ford Bronco car, priced at $45,798
2023 Ford Bronco
used
Hot Pepper Red Tinted exterior
Automatic
4x4
new 2025 Ford Bronco car, priced at $65,710
2025 Ford Bronco
new
Desert Sand exterior
Automatic
4x4
new 2025 Ford Bronco car, priced at $49,490
2025 Ford Bronco
new
Ruby Red Tinted exterior
Automatic
4x4
new 2025 Ford Bronco car, priced at $69,880
2025 Ford Bronco
new
Shadow Black exterior
Automatic
4x4
new 2025 Ford Bronco car, priced at $70,690
2025 Ford Bronco
new
Ruby Red Tinted exterior
Automatic
4x4