Service is always very good and my advisor, Shaun Dorch,
is extremely helpful and knowledgeable.
is extremely helpful and knowledgeable.
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by Bill
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
At every experience, EVERY, Matt and team Niello has
managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for ch
managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for choosing Team Niello.
Not only do i get a professional team effort from Robb Pane, the Service Department, but also from Mark Carpenter, the Parts Team. Also, every interaction with the professionals in the Sales dept including the leader of the crew, TJ, is DA MAN. More importantly, Hats off to Mr. Rick Niello and his executive management team picking and nourishing the management efforts to satisfy customers like me for the last couple decades- Bravo Team Niello.
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by WYATTGPHOTOGRAPHY
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
The service staff is always professional, friendly, and
knowledgeable. The check-in procedure is quick and straightforward.
knowledgeable. The check-in procedure is quick and straightforward.
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by Nstory
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO
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by kbnewton
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
1st warranty service went well once we figured out
ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate ou
ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate our XC60 T8 PHEV.
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by Dale L
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
The Service department is always the best and our service
manager is too. Thank you.
manager is too. Thank you.
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by DOROTHY406
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rick Fuentes
Jun 13, 2025 -
Niello Volvo Cars Sacramento responded
Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
The transactions are always simple.
The service was outstanding, like always. Shaun is an excellent service advisor.
The service was outstanding, like always. Shaun is an excellent service advisor.
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by BRITNEY.STEPHENS
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
The service was outstanding, Brian is an excellent
salesman I will tell friends and family about my experience with the staff at Nello Volvo . I love my new Volvo
salesman I will tell friends and family about my experience with the staff at Nello Volvo . I love my new Volvo
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by SISTERLAVERNE1930
Verified Customer
Verified Customer
Jun 07, 2025 -
Niello Volvo Cars Sacramento responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come!
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Everyone at this dealership works together.
When you walk through the door someone always greets you, then lets you know who is to help you and if their busy, when they will be available. Comfo
When you walk through the door someone always greets you, then lets you know who is to help you and if their busy, when they will be available. Comfortable waiting area and no hassle envirnment.
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by RECEIPT_1250
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Rick in service did an excellent job in getting our XC60
repaired by Volvo. Not an easy task dealing with Corporates
repaired by Volvo. Not an easy task dealing with Corporates
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by odell-hampton
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2025 -
Niello Volvo Cars Sacramento responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231