Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

Contact Me
4.8
178 Reviews
4.8

178 Reviews

Write a Review

178 Reviews of Rick Fuentes

June 26, 2025

Dealership Rating
Employee Rating

The service staff is always professional, friendly, and knowledgeable. The check-in procedure is quick and straightforward. More

by Nstory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2025

Dealership Rating
Employee Rating

NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO More

by kbnewton
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2025

Dealership Rating
Employee Rating

1st warranty service went well once we figured out ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate ou More

by Dale L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 13, 2025

Dealership Rating
Employee Rating

The Service department is always the best and our service manager is too. Thank you. More

by DOROTHY406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Jun 13, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 12, 2025

Dealership Rating
Employee Rating

The transactions are always simple. The service was outstanding, like always. Shaun is an excellent service advisor. More

by BRITNEY.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 07, 2025

Dealership Rating
Employee Rating

The service was outstanding, Brian is an excellent salesman I will tell friends and family about my experience with the staff at Nello Volvo . I love my new Volvo More

by SISTERLAVERNE1930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2025

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! TJ Upton General Manager tupton@niello.com (916) 245-2231

May 28, 2025

Dealership Rating
Employee Rating

Everyone at this dealership works together. When you walk through the door someone always greets you, then lets you know who is to help you and if their busy, when they will be available. Comfo More

by RECEIPT_1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 12, 2025

Dealership Rating
Employee Rating

Rick in service did an excellent job in getting our XC60 repaired by Volvo. Not an easy task dealing with Corporates More

by odell-hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 12, 2025

Dealership Rating
Employee Rating

From the start of scheduling my service appointment to completing the service, I was treated with outstanding service. More

by STACEYCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 17, 2025

Dealership Rating
Employee Rating

Courteous and professional staff. Great facility and great service. They were able to accommodate me even with unexpected delays More

by mrguzman83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Partida

Apr 17, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
...

Dealership Inventory (175 Vehicles)

new 2025 Volvo XC90 Plug-In Hybrid car, priced at $84,325
2025 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Volvo XC60 Plug-In Hybrid car, priced at $71,510
2025 Volvo XC60 Plug-In Hybrid
new
VAPOUR GREY exterior
Automatic
All-wheel Drive
used 2022 Volvo XC60 car, priced at $39,291
2022 Volvo XC60
used
Platinum Grey Metallic exterior
Automatic
All-wheel Drive
used 2024 Toyota GR Corolla car, priced at $36,487
2024 Toyota GR Corolla
used
Ice Cap exterior
Manual
All-wheel Drive
new 2025 Volvo XC40 car, priced at $46,035
2025 Volvo XC40
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC60 Plug-In Hybrid car, priced at $59,425
2025 Volvo XC60 Plug-In Hybrid
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive