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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento
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Rick Fuentes

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of Rick Fuentes

April 02, 2025

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Employee Rating

I love Niello Volvo! Everyone who works there is friendly and helpful. Rick Fuentes went out of his way to make sure everything was perfect for me on my last visit, whi More

by KATIESUEBLUE
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Recommend Dealer
Yes
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March 28, 2025

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Super helpful and friendly from the call to make a service appointment through to returning your vehicle. More

by John
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Recommend Dealer
Yes
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Mar 29, 2025

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2025

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They make everything very convenient (valet service) and are very responsive to all of my questions More

by meeb17
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Recommend Dealer
Yes
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Mar 29, 2025

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 11, 2025

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Appointment was on time; professional service; appreciate that I can still have my 1999 S70 serviced here!! More

by liz34
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Recommend Dealer
Yes
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Mar 11, 2025

Niello Volvo Cars Sacramento responded

Thank you, Liz, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

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Excellent service every time! It was everything I could have hoped for and more. Highly recommend them. More

by KELSEY.HOWARD2014
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Partida

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Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

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Great customer service. Especially from service advisor, Shaun. He always keep me updated on all the service my vehicle needs. More

by Bill
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Matthew Jeffery

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Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 16, 2025

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Everyone is really professional, kind and helpful. They make the experience seamless and super easy. More

by JANINE.DOLAR
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Recommend Dealer
Yes
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Jan 17, 2025

Niello Volvo Cars Sacramento responded

Janine, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 11, 2025

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MATT IS THE BEST, I ALWAYS PREFER TO GO THRU HIM FOR MY SERVICE APPOINTMENTS. More

by triplel2020
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

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Jan 13, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 06, 2025

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I have always had great experiences with servicing my car here. The whole team is very respectful and attentive. Great job on selecting such a great team!! More

by VGOL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch

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Jan 06, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 27, 2024

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Employee Rating

Great courteous service Keep me well informed and answered all my questions awesome valet service More

by HMWTSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery , Amy Ott, Victoria Protsyuk

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Dec 31, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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