Rick Deppen

We had Excellent service and the owner, managers and sales reps really cared about our satisfaction. sales reps really cared about our satisfaction. More

by knox.jtkcc Verified Customer Verified Customer

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Exceptional Car Buying Experience at O’Fallon Buick GMC! I recently purchased a new car from O’Fallon Buick GMC, and I couldn’t be more satisfied with the experience. From start to finish, my salesp GMC! I recently purchased a new car from O’Fallon Buick GMC, and I couldn’t be more satisfied with the experience. From start to finish, my salesperson, Beau, went above and beyond to make the process smooth and stress-free. Beau was incredibly knowledgeable, answering all my questions and helping me find the perfect vehicle that fit both my needs and budget. He was never pushy, which I really appreciated. Instead, he took the time to understand what I was looking for and presented options that made sense for me. What stood out the most was his commitment to customer service. Beau was patient, professional, and always made me feel like a priority. He even followed up after the sale to ensure everything was going well with the car. If you’re in the market for a new vehicle, I highly recommend visiting O’Fallon Buick GMC and asking for Beau. He truly made the car-buying experience enjoyable! More

by bfinnerty Verified Customer Verified Customer

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Great place best experience ever , the customer service is a 10 out of 10 a must visit and perfect buying experience is a 10 out of 10 a must visit and perfect buying experience More

by DARRIC Verified Customer Verified Customer

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Great selection, easy to deal with. Sales staff listened to our needs and what equipment was important to us. Would definitely recommend this dealership. Sales staff listened to our needs and what equipment was important to us. Would definitely recommend this dealership. More

by bealsdlb Verified Customer Verified Customer

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Always excellent service and friendly people. I wouldn't go anyplace else. Don Koch has been my friend for years. I wouldn't go anyplace else. Don Koch has been my friend for years. More

by FORCHEEPAT Verified Customer Verified Customer

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The whole dealership is the so friendly and courteous! They work to get you the best deal and utterly best customer service I had ever experienced. Thank you from the bottoms my heart! They work to get you the best deal and utterly best customer service I had ever experienced. Thank you from the bottoms my heart! More

by Ashley Verified Customer Verified Customer

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Purchased used 2024 GMC Sierra 2500 while Deployed with Military on the other side of the world and had vehicle shipped 9 hours from dealership. Salesmen was very thorough and conscientious, willing to sen Military on the other side of the world and had vehicle shipped 9 hours from dealership. Salesmen was very thorough and conscientious, willing to send videos and all details of vehicle. Paperwork, payment, and shipping of vehicle was easy and fast (vehicle was delivered within 2 days of payment sent via wire transfer). Salesman and entire team was willing to work through any issues or questions I had days after delivery. They were flexible with time difference with all communication being on different sides of the world. This is one of the most professional dealerships I have worked with in purchasing a vehicle. I would never hesitate to purchase a vehicle from them again. They stand behind their vehicles they sell. More

by tyler.christiansen Verified Customer Verified Customer

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Best experience ever with a sales and service dept. The atmosphere in the waiting area was wonderful! Coffee and donuts were a huge plus too!! We will definitely recommend family and friends to visit w The atmosphere in the waiting area was wonderful! Coffee and donuts were a huge plus too!! We will definitely recommend family and friends to visit when looking for a new vehicle! More

by mamaspack06 Verified Customer Verified Customer

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Kind, fast and professional! Highly recommend there dealership to everyone! They truly make sure your comfort and experience is key. Highly recommend there dealership to everyone! They truly make sure your comfort and experience is key. More

by west911 Verified Customer Verified Customer

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Professional, friendly staff. The salesman was not pushy or play games. He gave me time to decide when I was ready to purchase. When I arrived he greeted be but was working with The salesman was not pushy or play games. He gave me time to decide when I was ready to purchase. When I arrived he greeted be but was working with another client as I didn’t have an appointment so that was no problem. Instead of keeping me waiting Roger was asked to assist. He was kind and professional as well. Lastly,Mr Johnson the finance guy was professional as well. He had a few tricks up his sleeve to make extra money but we came to an agreement. I’m very happy with my experience and will tell everyone where to go for a new car. More

by lisam3johnson Verified Customer Verified Customer

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