Rick Cassady
Sales Adviser
Hyman Brothers Automobiles West Broad
8066 West Broad Street
Richmond, VA 23294
6 Reviews
Write a Review6 Reviews of Rick Cassady
May 27, 2021
Rick Cassady “RC” at the Hymman Bros. Dealership made my vehicle purchase complete hassle free. He was accommodating to all my request for a vehicle inspection. Took care of all little discrepancies found. vehicle purchase complete hassle free. He was accommodating to all my request for a vehicle inspection. Took care of all little discrepancies found. He spoke to me about how they ship vehicles to customers through the country, I admit that I would have never considered this type of transaction, but after working with RC and this outfit I would consider it on my next purchase. More
Other Employees Tagged: Wayne Edgerton
November 14, 2020
Great experience. RC handled my purchase with care. I gladly recommend him to handle your purchase. Very friendly & makes the process less stressful. It will be well worth the visit. gladly recommend him to handle your purchase. Very friendly & makes the process less stressful. It will be well worth the visit. More
March 01, 2019
Awesome Customer Service RC and and the Hyman Bros. team are terrific. No haggle pricing and premium service. We needed a well maintained used van with low miles and a tow p RC and and the Hyman Bros. team are terrific. No haggle pricing and premium service. We needed a well maintained used van with low miles and a tow package. Hyman’s had the van and threw in the towing package. The van was immaculate and well under Kelley Blue Book. When the trailer service company installed the incorrect package, Hymans let us take to our own trailer service company and paid the $500 bill immediately. You cannot match these guys on quality used cars. Look for RC, he will treat you great! More
Other Employees Tagged: John Sensibaugh
June 30, 2018
Car met all my expectations I bought my BMW Z4 long distance. I never saw the car before it arrived.. I spent 7 weeks looking within 350 miles of my house for the car i wanted an I bought my BMW Z4 long distance. I never saw the car before it arrived.. I spent 7 weeks looking within 350 miles of my house for the car i wanted and Hyman Bros was the only dealer with an assortment of cars that met my requirements. I went back and forth with RC for over 3 weeks asking questions and getting clarifications. I even put money down on another vehicle and then decided not to purchase the first car (my first deposit was refunded promptly). I eventually purchased my Z4 from RC. Once the paperwork was done via FedEx, the car was delivered the next day. Since I bought the car sight-unseen, I had some minor issues when the car arrived and everything was worked out to my satisfaction. I have to say that RC and Hyman Bros are very reputable dealer who do what they say and supply vehicles that meet their advertisements. I was not thrilled that Hyman Bros do not negotiate price on their vehicles (the quoted price is the price of the car - period), but in the end I found the price of the car to be fair market value. I would definitely look to Hyman Bros if I am in the market for another high-quality vehicle. CALL RC - you will not find a more knowledge salesman who will assure that you are satisfied with your purchase. More
Other Employees Tagged: Deneise Hawkins
April 11, 2018
Wonderful Experience! I purchased a 2015 Lexus GS 350 and had an issue with the brakes a week later. Hyman Brothers went well above and beyond the call of duty to fix the p I purchased a 2015 Lexus GS 350 and had an issue with the brakes a week later. Hyman Brothers went well above and beyond the call of duty to fix the problem. Bill Thomas is a rock star! I would recommend this dealership to anyone and will be back in the future. More
Other Employees Tagged: Bill Thomas
February 08, 2018
Professional, above board and flexible. These guys represent exactly what every dealership should be. - Professional. From the first phone call to when you step through their door to driv These guys represent exactly what every dealership should be. - Professional. From the first phone call to when you step through their door to driving away, they are professional and know the true meaning of customer service. Great personal experience. - Above board. Everything is exactly as advertised and discussed. There were no bad surprises, only good surprises. I was buying a used car. Hyman Bros had the car fully detailed and fitted with new tires. - Flexible. I had unusual credit characteristics which they were very happy to accomodate for. Had trouble working with my online bank (USAA) to get payment over to them, and they were very flexible and understanding. I cannot recommend Hyman Bros enough. This is the right way of doing business. And this ensures they will be getting mine again in the future. More
Other Employees Tagged: John Sensibaugh