Check out Rick Biles's reviews on DealerRater

October 27, 2024

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The service was excellent and the staff was very knowledgeable and friendly. I would definitely recommend them to friends. knowledgeable and friendly. I would definitely recommend them to friends. More

by PCBILES

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Austin Weeks, Austin Atkins

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Oct 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 24, 2024

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Jerry is by far one of the best service advisors I've ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work. ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work. More

by John A

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivan Clarke, Renold Bridgemohan, Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Brian Hughes , Laura Collins, Tammy Ross

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Oct 25, 2024 -

Shottenkirk Ford Jasper responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 23, 2024

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THANKS SO MUCH FOR BEING SO NICE AND PROFESSIONAL LOVE MY CAR LOVE MY CAR MY CAR LOVE MY CAR More

by DJMESTES62

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sang Kim , Greg Trask

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Oct 24, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 21, 2024

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Great team lead by Steve. Team is driven to provide unprecedented customer service and satisfaction Team is driven to provide unprecedented customer service and satisfaction More

by GANGLIN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eddie Hefferon, Sang Kim, Steve Ferenczy, Sayed Hassan

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Oct 22, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 16, 2024

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Austin Weeks was a great salesman, he was able to find me the exact truck I was looking for!!! the exact truck I was looking for!!! More

by TBRAATEN0

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Austin Weeks, Austin Atkins , Kristi Stewart

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Oct 17, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 04, 2024

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They had a good selection of F150's. The whole process was about 2hrs, which is good. The whole process was about 2hrs, which is good. More

by ELANGE58

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sang Kim, Sayed Hassan , Kristi Stewart

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Oct 07, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 12, 2024

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Team is very attentive throughout whole process, a pleasure to deal with this dealer, thanks! pleasure to deal with this dealer, thanks! More

by STEVERENEGAR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sayed Hassan

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Sep 13, 2024 -

Shottenkirk Ford Jasper responded

STEVE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 05, 2024

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Amazing experience! Highly recommend this dealership. They make you feel very comfortable and the process as wash as possible. Highly recommend this dealership. They make you feel very comfortable and the process as wash as possible. More

by ANNARELLI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randy Pigue , Kristi Stewart

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Sep 06, 2024 -

Shottenkirk Ford Jasper responded

ANNARELLI, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

September 03, 2024

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Overall experience was excellent only improvement I would recommend is waiting on the paperwork to get done also since no retailers on the day I purchased could I get it detailed when I do the oil change? recommend is waiting on the paperwork to get done also since no retailers on the day I purchased could I get it detailed when I do the oil change? More

by MLEITER74

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sayed Hassan

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Sep 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 01, 2024

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Friendly knowledgeable staff that truly wanted you to be happy and comfortable with your purchase. Excellent experience overall. happy and comfortable with your purchase. Excellent experience overall. More

by GRUCREW

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Austin Weeks

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Sep 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!