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Richie Naciri
Richie Naciri at Crest INFINITI

Richie Naciri

INFINITI Certified Sales Consultant

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

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4.8
56 Reviews

Dealership Experience

15 yrs

Industry Experience

17 yrs, 6 mos

4.8

56 Reviews

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56 Reviews of Richie Naciri

June 08, 2025

Dealership Rating
Employee Rating

Newly purchased QX60 kept loosing tire pressure in one of the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. More

by ANA16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DavidClinton Nasuwa

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June 02, 2025

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Employee Rating

Well this is my . .. I think fifth Infiniti. I always use Crest. I could use any Infiniti dealership but Crest is my favorite. Kind, courteous and always very helpful. More

by SHELLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myles Bates, Braeden Breysacher

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Jun 03, 2025

Crest INFINITI responded

Thank you for your continued loyalty and for making Crest your go-to Infiniti dealership! We truly appreciate your kind words and are honored to be your favorite. We look forward to serving you for many more visits to come!

May 30, 2025

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Employee Rating

I will only buy a car through Crest Infiniti and Richie N and have the last 10 years! More

by JCHREITZBERG
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 16, 2025

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Great service! The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns More

by JMARTINEZ70
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Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Crest INFINITI responded

We genuinely appreciate your kind words about our service team. It is our goal to provide first-class service and ensure that our customers feel welcomed and valued. We will certainly pass along your thanks to Tony and Trevor for their exceptional care. Thank you for choosing Crest INFINITI!

May 16, 2025

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Second to none, shopped all dfw infinity stores, Crest was the best in terms of inventory, delivery, easy negotiation, professionalism. More

by RTB3MBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Beiriger

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May 19, 2025

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us. Our team strives to provide the best inventory and service in the DFW area, and it's rewarding to know that our efforts in professionalism and negotiation made a difference for you. We appreciate your support and look forward to serving you again in the future!

May 04, 2025

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The whole team was very friendly and knowledgeable. They listened and as a result of that, they delivered! We highly recommend this dealership! More

by KEVINJSCHRADER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myles Bates

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May 06, 2025

Crest INFINITI responded

Thank you for the enthusiastic feedback! We're so glad to hear that the team’s friendliness, knowledge, and willingness to listen made such a positive impact on your experience. Delivering on expectations is what we strive for, and your recommendation means a lot to us. We look forward to welcoming you back in the future!

May 03, 2025

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Crest is the best dealership ever, great products, service and people, love that place!! We will always support Crest. More

by DGOLOB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tux Browning, Robert Simmonds, Andy Beiriger, Myles Bates , Tim Key, Tim Walker, Randy Nabors

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May 06, 2025

Crest INFINITI responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. We're dedicated to providing great products, service, and a friendly environment, and we're grateful for your continued support. We look forward to serving you for many years to come!

April 22, 2025

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Employee Rating

I service my car with this agent all the time and shows great professional aways More

by CHINELOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Simmonds

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Apr 23, 2025

Crest INFINITI responded

Thank you for your continued trust! We're glad to hear that your service advisor consistently provides professional and reliable support. We appreciate your loyalty and look forward to continuing to take great care of your vehicle!

April 17, 2025

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Employee Rating

service is poor on response did not fix my key did not return call did not send my title More

by RAY@HALLFORDCOMPANIES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 21, 2025

Crest INFINITI responded

We’re sorry to hear that you feel this way about your experience. It’s important to us that we provide prompt and effective service. We would appreciate the opportunity to look into this further and resolve these issues for you. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can assist you directly. Thank you for bringing this to our attention, and we hope to make things right.

March 30, 2025

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Employee Rating

Richie and Troy truly are the reason I choose to do business with this location. Above and beyond the greatest reps I've gotten to work with. More

by OLLIEMSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Crest INFINITI responded

Thank you for your amazing feedback! We're so glad to hear that Richie and Troy have made such a positive impact on your experience. Their dedication to going above and beyond is truly appreciated, and we're grateful to have them as part of our team. We look forward to continuing to serve you and appreciate your loyalty!

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