Richie Goetz

Bought 2025 Honda civic for my daughter. Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no steering. Service told me a rep would call me back that day. They never called me back. So I called back the next day and got someone else. They told me they were waiting on the part to call back in a week. I called back in a week. The next rep told me I needed to come in so they could order the part. I went in. They told me they order the part.check back in a week. I got an answer that the parts were not available. Check back in a week. I got a different answer that the parts were not available. I’ve made two trips at the dealership of an hour drive. And 14 phone calls and have absolutely no answer to what is going on. The sales department is great. But the service department has no clue what they are doing. More

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Dealership was clean with WiFi service available. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. More

by anthonysbrown Verified Customer Verified Customer

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They’re friendly, keep me informed on what’s going on with my repair of my vehicle with my repair of my vehicle More

by CDOUGLASS8096 Verified Customer Verified Customer

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Wait time was very minimal and everything was done to my satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't he satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't hesitate about bringing my two cars in for service and since 2002, have never brought my car back in for the same repair. Great staff, very professional with an outgoing personality and a respectful sense of humor. More

by GINOTHAD35 Verified Customer Verified Customer

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I LOVE this place! ! I always feel so welcome and appreciated. Customer service 100% Thank you! ! I always feel so welcome and appreciated. Customer service 100% Thank you! More

by AMYPOPE3 Verified Customer Verified Customer

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We have Always excellent customer service. I have never had anything but great care. Thanks I have never had anything but great care. Thanks More

by CSWEET53 Verified Customer Verified Customer

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Appointment for 1st oil change went smoothly and 55 minutes total. Very satisfied. Looking forward to next service appointment minutes total. Very satisfied. Looking forward to next service appointment More

by THEJCOBBS Verified Customer Verified Customer

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The dealership is modern and clean. The service area is bright and open, and the personnel provide top-notch customer service. Another outstanding benefit is that my service was complet The service area is bright and open, and the personnel provide top-notch customer service. Another outstanding benefit is that my service was completed in a timely manner! More

by JSOMEP Verified Customer Verified Customer

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You guys dig great. Care is working perfectly and that is appreciated. Cheers, Winnfred Smith Cartersville, GA. Care is working perfectly and that is appreciated. Cheers, Winnfred Smith Cartersville, GA. More

by Winnfred Verified Customer Verified Customer

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Nice waiting area. They greeted me when I came in and gave me an approximate wait time. They greeted me when I came in and gave me an approximate wait time. More

by DANA.BOSSINGER1 Verified Customer Verified Customer

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