Richeka "Ricky" Providence
Richeka "Ricky" Providence at Tamiami Hyundai

Richeka "Ricky" Providence

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.5
17 Reviews

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4.5

17 Reviews

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17 Reviews of Richeka "Ricky" Providence

July 02, 2025

Dealership Rating
Employee Rating

PROFESSIONAL No pressure About 15% higher than east coast of Florida Great service after the sale More

by PRISCILLA.A.GOFF
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Tamiami Hyundai responded

We are so happy that our Tamiami Hyundai team delivered an excellent experience. Thank you, Priscilla!

June 28, 2025

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Employee Rating

Expeditious service with a smile! Thank you for not trying to up-sell me more than I needed More

by DOCTORMAUR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 01, 2025

Tamiami Hyundai responded

We're grateful to have you as a Tamiami Hyundai customer, Doctor Maur. Thanks for the review!

June 23, 2025

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The representative who assisted me was a young man he was truly knowledgeable and professional, attentive, accommodating, and super friendly, thank you! More

by LADYBUGZ1388
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Tamiami Hyundai responded

We're pleased to hear that our team member provided such a knowledgeable and friendly experience at Tamiami Hyundai. Thank you for sharing your positive feedback with us!

June 22, 2025

Dealership Rating
Employee Rating

Your prices are outrageous and your workers don't even know how to start a car! I guess I was spoiled from Hyundai of fort myers! This will be my last visit to Hyundai of Naples! Shame on you! More

by eyetech3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 23, 2025

Tamiami Hyundai responded

It's disappointing to hear about your experience with us. We strive for competitive pricing and knowledgeable service, so it's concerning that we fell short during your visit. If you're open to discussing this further, please reach out at your convenience. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

May 09, 2025

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I have only had a good relationship with this dealership. Have been coming there for 17 years for all my oil changes etc and have always had good service More

by dododorothymw
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Linda Midlam , Francis Fernandez

May 09, 2025

Tamiami Hyundai responded

Thank you for your loyalty and trust in Tamiami Hyundai over the years! We're delighted to hear about your positive experiences with our service team. Looking forward to serving you for many more years!

May 09, 2025

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Employee Rating

Had confirmed appt arrived had no record of it. Had car for 2 DAYS was never called or provided a diagnosis. Could not get a service advisor on phone. Had to show up just to take my car back which More

by pbittner74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alexandra Celis

May 11, 2025

Tamiami Hyundai responded

I'm sorry to hear your experience fell short of expectations, and I apologize for the lack of communication on our end. It should be noted that a service reservation is your appointment time to check in with an advisor, not necessarily when your vehicle enters the shop. Please feel free to reach out if you have any outstanding questions or concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

May 03, 2025

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Except for the fact they are renovating and it’s kind of a mess the service is still the same easy experience. More

by KAWSORO
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Tamiami Hyundai responded

We're glad to hear that the renovations didn't impact your experience at Tamiami Hyundai! We appreciate your understanding and look forward to serving you in our updated space soon. Thanks for sharing this feedback!

March 30, 2025

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Employee Rating

Service center was very hospitable. The check in was efficient. Services were completed as expected. Smooth experience. More

by cultmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that our Tamiami Hyundai service center provided a smooth and efficient visit. We look forward to serving you again in the future!

March 29, 2025

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Employee Rating

Very satisfied with work done but not satisfied with putting me off with fixing black screen problem More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 31, 2025

Tamiami Hyundai responded

A 3-star experience is absolutely not what we expect for our customers. I would like to learn why you gave the low rating and see what I can do to improve your experience. Please contact me directly so we can discuss this. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 29, 2025

Dealership Rating
Employee Rating

Was told a month ago that the person with knowledge of black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Tamiami Hyundai responded

Rick, we apologize for the inconvenience you experienced at Tamiami Hyundai. Your feedback is important to us and we'll work on improving our communication regarding service appointments. Thank you for bringing this to our attention!

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