Richard Wong
Richard Wong at Rallye Acura
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Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of Richard Wong

April 04, 2025

Dealership Rating
Employee Rating

Very professional and helpful. Keep up the good work. they offered me a load it right away, which was very helpful for me More

by RC2400
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keeyoung Moon

Apr 04, 2025

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

April 03, 2025

Dealership Rating
Employee Rating

Your staff gave us exceptional customer service and we appreciated that’s the reason we have become ACURA customers for the last 7 to 8 years. More

by DAVIDB7533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

March 14, 2025

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Employee Rating

I always receive excellent service from Ralle Acura. They care about their customers and always follow up. More

by SUSIEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

February 01, 2025

Dealership Rating
Employee Rating

Always friendly and helpful people in the Rallye Acura service. Thank you for great job and kudos to everyone More

by MMOON710
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 22, 2025

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Employee Rating

Took care off me and my problems was very happy with service and service personnel More

by SBACCHUS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 18, 2025

Dealership Rating
Employee Rating

I took my car for service on December 31, 2024. Mr. Richard Wong provided me a 5 star service. He did excellent job and I am so satisfied with his work. I highly recommend him. I certainly will go More

by YENMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

January 14, 2025

Dealership Rating
Employee Rating

The service department always treats me well. I have never had a bad experience there. More

by CSTASI73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 06, 2025

Dealership Rating
Employee Rating

I really appreciate how Chad, Woo , and the entire staff treats me. They treat me like family all the time that I go there. I been going there for years I really appreciate the business and how they treat m More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Rallye Acura responded

Thanks for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad, Woo, and the rest of our team met your expectations. We appreciate your loyal business, and we thank you for continuing to choose Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 01, 2025

Dealership Rating
Employee Rating

Extremely helpful. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. More

by SDELFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2024

Dealership Rating
Employee Rating

Excellent service - always take car here for service- it’s done well and within time promised More

by KARMURPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

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