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Richard Wong
Richard Wong at Rallye Acura
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Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
222 Reviews
4.8

222 Reviews

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222 Reviews of Richard Wong

January 01, 2025

Dealership Rating
Employee Rating

Extremely helpful. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. More

by SDELFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2024

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Employee Rating

Excellent service - always take car here for service- it’s done well and within time promised More

by KARMURPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito, Viridiana Apolinar

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Jan 02, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 16, 2024

Dealership Rating
Employee Rating

The service department runs smoothly and Chad is so attentive to your needs. The experience of bringing your car in for service is always a positive one. More

by POPPERELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito, Viridiana Apolinar

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Dec 16, 2024

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 09, 2024

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Employee Rating

Richard Wong and Rallye Acura continue to provide excellent and responsive customer service. I've never been dissatisfied in any of my dealings with them! More

by BILLMERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

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Dec 09, 2024

Rallye Acura responded

Bill, It's great to hear that Richard and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 29, 2024

Dealership Rating
Employee Rating

Chad Tammaro and Rallye Acura is simply the best. We have Acura's and keep coming back year after year because of the service department. Richard Wong helped us fix some technology issues instantly. More

by NeilM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Tammaro

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November 28, 2024

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Employee Rating

Feel very comfortable in this place. They are very professional friendly and keep you informed all time. I love this dealer More

by KATHYLIN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

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Dec 01, 2024

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Kathy, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

November 26, 2024

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Employee Rating

Always receive excellent service when I have a problem with my auto. Quick and efficient service. Always pleased More

by PROFSIS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Stefanie Horn, Charles Ludemann, Viridiana Apolinar

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Nov 26, 2024

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

November 26, 2024

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Employee Rating

They demonstrate professionalism, great customer service, and the communication is effective. I was 100% satisfied. More

by SVINCENTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2024

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 26, 2024

Dealership Rating
Employee Rating

They treat customers like friends and family! They listened carefully and helped me find the best deal, and they were always attentive when there were issues with my car. I'm consistently satisfi More

by Minty24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abid Ahmed

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Nov 26, 2024

Rallye Acura responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Acura! Joe Filardo (GSM) 516-625-7070

November 25, 2024

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Employee Rating

As usual, Rallye Acura provided quick and professional service. No issues at all. Thank you! More

by ANDREWZAMAN86
Recommend Dealer
Yes
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Nov 26, 2024

Rallye Acura responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

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