Richard Tackett
Richard Tackett at Duval Ford
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Richard Tackett

General Manager

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

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34 Reviews
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34 Reviews

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34 Reviews of Richard Tackett

November 02, 2023

Dealership Rating
Employee Rating

Billy, Kyle, and Jermaine are a great team and a credit to the dealership. They pay attention to the customer. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2023

Duval Ford responded

Duval Ford aims to always put the customer first. Thank you Michael for recognizing Billie, Kyle and Jermaine with 5 stars.

June 14, 2023

Dealership Rating
Employee Rating

Best service in Jacksonville Florida by far these guys go above and beyond to make sure that you are completely satisfied More

by Woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patti Ulsch, John Rohde , Richard Jordan

Jun 16, 2023

Duval Ford responded

100% Customer Satisfaction is our goal. Duval Ford appreciates your 5 star feedback for our entire service department.

June 09, 2023

Dealership Rating
Employee Rating

Great Service Dept. couldn’t be happier outstanding dept. i buy my trucks there because of this dept More

by Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Raynor, Patti Ulsch , Sean in service

Jun 13, 2023

Duval Ford responded

Thank you Jr for making Duval Ford your dealership of choice for service and sales.

December 04, 2021

Dealership Rating
Employee Rating

As always, made an Appointment and truck was taken back within minutes. All service related items were addressed in a timely manner. Great job! More

by burnetteke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Rohde

Dec 06, 2021

Duval Ford responded

Great to hear you've had another 5 star experience with the Duval Ford service department. Thank you burnetteke for your continued business.

December 04, 2021

Dealership Rating
Employee Rating

I have purchased vehicles from Duval Ford since 1964. Quality build vehicles for the road, professional sales team, especially Susan, outstanding service technicians under the supervision of Richard Jor More

by jjkeane904
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Moore, Patti Ulsch

Dec 06, 2021

Duval Ford responded

So honored to have you as a repeat customer jjkeane904. Duval Ford appreciates the stellar review and your continued repeat business.

Dec 06, 2021

jjkeane904 responded

This dealership and employees are an asset to Jacksonville. Duval Ford has served the vehicle needs of my fellow citizens since 1915 or so. I have had very few issues with any vehicle I purchased from Duval, with any minor issues resolved to my complete satisfaction. Thank you.

September 26, 2021

Dealership Rating
Employee Rating

Staff was kind, courteous and kept me informed. The Service was completed in a timely manner More

by Kamaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2021

Duval Ford responded

Duval Ford is pleased to earn 5 stars on your recent visit Kamaro. Our entire team is dedicated to top quality performance and customer service. It's the Duval Difference.

September 12, 2020

Dealership Rating
Employee Rating

I was looking for a Particular explore and Richard and Patti found it for me. I have been doing business with Richard and Patti for years and they always take care of me. More

by Dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patti Ulsch

Sep 13, 2020

Duval Ford responded

Thank you Dw for the 5 star recommendation for Richard and Patti. We appreciate your loyalty.

January 09, 2020

Dealership Rating
Employee Rating

GreT place, fast reliable and fair. Appreciate the team approach to get me on the road. I needed a ride to work and it was arranged also. Thx u More

by brogero
Recommend Dealer
Yes

Other Employees Tagged: Susan Moore, Jeff Raynor, John Rohde , Cathy Hawkins, Sean, Rob thank you

Jan 10, 2020

Duval Ford responded

It is great to hear everything was done quickly and to your satisfaction!

September 15, 2019

Dealership Rating
Employee Rating

First time buyer- 10/10 First time buying a car. Susan and Richard made the experience easy and comfortable. I felt I knew exactly what I paying for, no gimmicks or haggles a More

by KAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Susan Moore

Sep 16, 2019

Duval Ford responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 24, 2019

Dealership Rating
Employee Rating

Routine service Although I didn’t lease my vehicle for Duval Ford I have it serviced here always. The staff in the service department know me by name and treat me as More

by phmason1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Warren Hart , Rafael Delgado, Will Law, Mike Murdock, Hunter Scantling, Renard Weaver

Aug 14, 2019

Duval Ford responded

Thank you! We look forward to seeing you again.

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