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Richard Reid

Overview Reviews (153) Inventory (245)

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Richard Reid

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Richard Reid

Sales Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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153 Reviews

Overview Reviews (153) Inventory (245)

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153 Reviews

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153 Reviews of Richard Reid

February 16, 2023

Dealership Rating

Employee Rating

Clear communication and quick service. Customer service team was on point and very respectful towards customers Customer service team was on point and very respectful towards customers More

by saedbishara

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Frank Perez, Maggie Matir, Chris Dayka, Jose Gomez , Ricky

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Feb 16, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.

December 23, 2022

Dealership Rating

Employee Rating

I don’t want to write anything to you a a a a a a a a a a More

by JG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Frank Perez, Kevin Marciano, Maggie Matir, Chris Dayka, Tomy Vithayathil

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Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

September 13, 2022

Dealership Rating

Employee Rating

Didn’t fix the problem like I was promised. I would have got the jeep if I would’ve known I would have got the jeep if I would’ve known More

by santosalmodovar112

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Frank Perez, Reginal Blue, Rob Caballero, Tomy Vithayathil

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Sep 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're disappointed to see your review. This doesn't sound like the attentive and accommodating service we expect from our team, and I apologize that your issue hasn't been properly resolved. We would like to discuss this further with you so that we can make things right. We can't locate your contact information without a last name, so please call us at your convenience. Thank you, Customer Care Team - (877) 811-9330

April 18, 2022

Dealership Rating

This was the worst experience ever. Ghetto, unprofessional , untruthful. DONT GO THERE EVER BAD BUSINESS Ghetto, unprofessional , untruthful. DONT GO THERE EVER BAD BUSINESS More

by bellaangel618

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

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Apr 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry that you're upset. We use customer feedback to improve, and I'm wondering if you would be willing to share further details about your experience. I won't be able to find your contact information from this review, so please consider giving us a call. Thank you, Customer Care Team - (877)-811-9330

February 03, 2022

Dealership Rating

Great experience, I was able to handle all over the phone. I just went to facility to sign and pick up the car phone. I just went to facility to sign and pick up the car More

by VCEPEDA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lynch Nguyen

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Feb 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear we could make the buying process a breeze! Thank you for the outstanding review - the entire Eastchester Chrysler Jeep Dodge Ram team appreciates your support!

January 19, 2022

Dealership Rating

Employee Rating

I did not have an appointment for service and my vehicle was taken in and worked on. My vehicle was ready to go within less than an hour. was taken in and worked on. My vehicle was ready to go within less than an hour. More

by liza_toro

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Maggie Matir, Rob Caballero

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Jan 20, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Liza - We are so happy we could assist you with efficient, top-notch service! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to share your experience. Drive safely until we see you next!

January 13, 2022

Dealership Rating

Great customer service! I was satisfied with the the whole experience of getting the car and beyond. Roman Lozovsky is professional, very knowledgeable and exceptionally considerate about clients needs. whole experience of getting the car and beyond. Roman Lozovsky is professional, very knowledgeable and exceptionally considerate about clients needs. Highly recommend! More

by OLUSHA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez

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Jan 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It really makes us happy that you were totally satisfied with your experience here at Eastchester Chrysler Jeep Dodge Ram! It's great that Roman was especially professional and knowledgeable. Thank you for recommending us, and see you again next time!

January 07, 2022

Dealership Rating

Employee Rating

The people at this dealership are very helpful. They go the extra mile to make sure you are happy with your purchase . I leased at the Chrysler Dodge Jeep on 11th ave in Manhattan. I would definitely recom the extra mile to make sure you are happy with your purchase . I leased at the Chrysler Dodge Jeep on 11th ave in Manhattan. I would definitely recommend this establishment. More

by RBOGGS6270

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez , Joshua Mendez

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Jan 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Your recommendation means so much to us! It's wonderful to hear that you had a positive car-buying experience and drove home from Eastchester Chrysler Jeep Dodge Ram a happy customer. Thank you so much for trusting us with your business!

December 16, 2021

Dealership Rating

MiMi was a pleasure to work with ....The process was smooth....I've been using Eastchester Jeep for the past few cars...Great to work with smooth....I've been using Eastchester Jeep for the past few cars...Great to work with More

by laura428

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: MiMi

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Dec 16, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad working with the Eastchester Chrysler Jeep Dodge Ram team is always a breeze, Laura! Thank you for the great review and for your continued business. We wish you safe travels in the newest car!

December 15, 2021

Dealership Rating

The customer service is one of the best in New York city and the world and the world More

by enanochito

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Perez

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Dec 16, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

What a compliment! Providing our guests with personalized care and top-tier customer service is always a priority at Eastchester Chrysler Jeep Dodge Ram, and it's wonderful to hear we're hitting the mark! Many thanks for your support, and we hope we'll see you again soon!

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