Richard Palm
Richard Palm at Benzel-Busch Motor Car
Refer Me

Richard Palm

Sales Consultant

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

Contact Me
5.0
56 Reviews

Dealership Experience

33 yrs, 11 mos

5.0

56 Reviews

Write a Review

56 Reviews of Richard Palm

April 21, 2025

Dealership Rating
Employee Rating

Amazing service, amazing car. A real pleasure to work with, Rich Palm is an allstar!!! More

by JACOB92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 05, 2025

Dealership Rating
Employee Rating

My experience with Rich Palm was very good. He took the time to explain the many features of the car. More

by JVANWIEMOK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 04, 2024

Dealership Rating
Employee Rating

Benzel Busch is an outstanding dealership with superior service and professionalism throughout the purchase experience. This is why I keep coming back over & over for many years!!! More

by JYU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

Dec 04, 2024

Benzel-Busch Motor Car responded

Thank you so much for your amazing review! We're thrilled to hear that Benzel Busch has consistently provided you with exceptional service and professionalism. Your continued trust and loyalty mean the world to us, and we're honored to be your dealership of choice for so many years. Warm Regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

Dealership Rating
Employee Rating

Joe Herman was great. He made leasing my new E350 an enjoyable and seamless experience. He was patient and explained everything to a tee. 100% the best experience anyone c More

by CLHEUREUX710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Herman

Jun 14, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Joe Herman provided you with great service and made leasing your new E350 an enjoyable and seamless experience. Providing exceptional service and ensuring our customers feel comfortable and informed throughout the process is our priority, and we're delighted that Joe's patience and thorough explanations made a positive impact on your experience. We'll be sure to pass along your kind words to him; he'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

November 07, 2023

Dealership Rating
Employee Rating

The place is greeting environment. Friendly and excellent on following up and great communication skills. More

by jmoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jieun Chun , Carlos Gonzalez

Nov 14, 2023

Benzel-Busch Motor Car responded

Clear communication and follow-up not only make the purchasing process smoother but also contribute to a sense of trust and reliability. It's great that you've had such positive interactions with the dealership staff, and it speaks volumes about their commitment to customer satisfaction. Regards, Michael Hill mhill@benzelbusch.com

June 07, 2023

Dealership Rating
Employee Rating

Very professional starting from sale to service department. Very clean and friendly stuff. That make you feel like family. More

by DNKI04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 25, 2023

Dealership Rating
Employee Rating

What an experience I brought my car in for detail and new wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car ne More

by almeidas
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

March 16, 2023

Dealership Rating
Employee Rating

Tim was excellent. I really appreciated everything he did for me. He was a great communicator and very helpful. he went the extra yard and applied a discount code to m More

by mlynch918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Tim

February 07, 2023

Dealership Rating
Employee Rating

Great attention and service from bringing to end. They were patient is answering all my questions. More

by PAXPAXSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

January 26, 2023

Dealership Rating
Employee Rating

Had a very busy work week but was still able to get the car I loved. Excellent experience! More

by Ratul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Herman

1
...

Dealership Inventory (730 Vehicles)

new 2025 Mercedes-Benz C-Class car, priced at $59,730
2025 Mercedes-Benz C-Class
new
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz GLE 350 car, priced at $43,359
2021 Mercedes-Benz GLE 350
used
Emerald Green Metallic exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLA 250 car, priced at $51,075
2025 Mercedes-Benz GLA 250
new
Mountain Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz E-Class car, priced at $77,265
2025 Mercedes-Benz E-Class
new
Verde exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz E-Class car, priced at $49,500
2022 Mercedes-Benz E-Class
used
Polar White exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLC 300 car, priced at $65,860
2025 Mercedes-Benz GLC 300
new
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive