Richard Okogun

From our initial conversation, it was clear that Richard had an in-depth understanding of the different models available and their features. He took the time to listen to my needs and preferences, guiding m had an in-depth understanding of the different models available and their features. He took the time to listen to my needs and preferences, guiding me towards suitable options without any pressure. This personalized approach made me feel valued as a customer. One aspect that stood out to me was Richard's commitment to transparency regarding pricing and financing options. He explained all the costs associated with the purchase and answered all my questions thoroughly, which built a strong sense of trust. I never felt like I was being upsold or pushed towards a particular model; instead, it felt like a collaborative process. More

by adefunketony Verified Customer Verified Customer

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I had the pleasure of purchasing my new Nissan Ariya from Jim Coleman Nissan of Silver Spring, and the entire experience exceeded my expectations. From the moment I walked in, the team (Richard Okogun, Jay A Jim Coleman Nissan of Silver Spring, and the entire experience exceeded my expectations. From the moment I walked in, the team (Richard Okogun, Jay Adelson, Ike Oyegun, Ashley Britton and Tom) were welcoming and professional. They patiently answered all my questions, also the neediness of my need and wants in my new Ariya. Ensuring I understood all the features of my new vehicle. The transaction was transparent and hassle-free, reflecting their commitment to customer satisfaction. I'm thrilled with my purchase Nissan Ariya Platinum+ E-Force and would highly recommend Jim Coleman of Silver Spring, to anyone looking for a seamless car-buying process, be it new or used. More

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Fast and efficient. Honored website pricing. Easy transaction completed within a few days. Thank you! Honored website pricing. Easy transaction completed within a few days. Thank you! More

by Deannalopez Verified Customer Verified Customer

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This was almost as painless as car buying experience I’ve ever had. The sales person Richard was polite and engaging, not overbearing and the finance team worked with me to get a decent price. Overall, I wou ever had. The sales person Richard was polite and engaging, not overbearing and the finance team worked with me to get a decent price. Overall, I would recommend this team immediately. More

by beatnikjo Verified Customer Verified Customer

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great team, thanks to all who made my experience outstanding. good groups to work with. outstanding. good groups to work with. More

by DAMIANMADDOX Verified Customer Verified Customer

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They listen. They care. They always give you the best deal they can because they care. They care. They always give you the best deal they can because they care. More

by PJC2025 Verified Customer Verified Customer

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Richard was great at communicating with me before my testdrive and Thomas was great to work with while I was at the dealership... thanks to both men for their work testdrive and Thomas was great to work with while I was at the dealership... thanks to both men for their work More

by phil.minni Verified Customer Verified Customer

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As a 1st time auto purchaser I found the entire experience professional, courteous and pleasant experience. I plan to recommend the dealership. experience professional, courteous and pleasant experience. I plan to recommend the dealership. More

by TRR.558 Verified Customer Verified Customer

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Min was great. He went out of his way to ensure I had all of the information I needed. He went out of his way to ensure I had all of the information I needed. More

by STEARNS.MATTHEW Verified Customer Verified Customer

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My time here was incredible. Each department took great care of me and my father. Even when I first bought my car, the process was smooth and it was simple for me (a 17 year old Each department took great care of me and my father. Even when I first bought my car, the process was smooth and it was simple for me (a 17 year old at the time) to understand what was going on. I just went back to get my car serviced and even the service department was on top of things and provided great communication! Before they let me go, they even washed my car for me! It was such a thoughtful thing to do. I don’t even mind if they are a 45 minute drive away from me, they get the job done! More

by LARYNBOYD7 Verified Customer Verified Customer

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