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Richard Morris
38 Reviews
38 Reviews
Write a ReviewDealership Experience
25 yrs, 2 mos
Industry Experience
36 yrs, 4 mos
Languages Spoken
English
38 Reviews of Richard Morris
April 14, 2025
Good customer service. The staff is always very helpful and knowledgeable. The customer service manager, Kim Ellis, is also always very available if I need anything. The staff is always very helpful and knowledgeable. The customer service manager, Kim Ellis, is also always very available if I need anything. More
by Melissa
Verified CustomerOther Employees Tagged: Kim Ellis, Zachary Dambaugh
March 31, 2025
The Bill Ray team is excellent, The very best. My family has purchased 15 bill ray nissans My family has purchased 15 bill ray nissans More
by COULBYJR
Other Employees Tagged: Kim Ellis, Zachary Dambaugh, Omandi Manderson, Tony Carcamo, Ryan Chambers, Darryl Driver, Joseph King, Jake Fowler, Zachary Gibbs
March 11, 2025
I wouldn't take my vehicle anywhere else. The service team. Provided me with prompt courteous. Service. The service team. Provided me with prompt courteous. Service. More
by JAZZYOPA
Other Employees Tagged: Kim Ellis, Philip Copeland, Bo Rhodes, Zachary Dambaugh, Darryl Driver, Juan Mahoney, Daniel Shepherd
February 17, 2025
On February 11 (&12) I brought-in all 3 of my vehicles, for standard Oil+Filter change service. As always before, the service department was excellent. The advisors were very courteous, attentive & profess for standard Oil+Filter change service. As always before, the service department was excellent. The advisors were very courteous, attentive & professional. The service was thorough, complete, and my vehicles were returned to me cleaner than was brought in. I have the "VIP" service affiliation, and my service-prices were/are great. I highly recommend BillRayServiceDept to anyone, anytime! I been a satisfied customer at BillRayServiceDept for approx 20 years. Also, over the years, I've been associated with the purchase of 3 cars there too. 5-Stars! More
by dean-k
Other Employees Tagged: Zachary Dambaugh, Jake Fowler , Zachary Gibbs (not listed) also deserves 5-stars.
November 22, 2024
I am so thankful for the amazing and expert service from Tony Carcamo. Will return every single time just because of his dedication!!! Tony Carcamo. Will return every single time just because of his dedication!!! More
by NomarBarguez
Other Employees Tagged: Tony Carcamo
October 03, 2024
Awesome Service staff. Very conscientious & professional staff. Very trustworthy & I will definitely be a returning customer. Very conscientious & professional staff. Very trustworthy & I will definitely be a returning customer. More
by dean-k
Other Employees Tagged: Bo Rhodes, Zachary Dambaugh, CJ Smith
September 10, 2024
Richard Morris and his Service Professionals always take care of me and my family. The whole Dealership is filled with great customer focused people. The best dealership I’ve ever worked with! care of me and my family. The whole Dealership is filled with great customer focused people. The best dealership I’ve ever worked with! More
by WGILFEDDERJR
Other Employees Tagged: Darryl Driver
August 16, 2024
Great service. the staff is very professional and service was quick. Vince in the collision dept. and Richard are absolutely the best. They both know the business the staff is very professional and service was quick. Vince in the collision dept. and Richard are absolutely the best. They both know the business as well as anyone or better. This is the only Nissan dealer that has my complete confidence. David Ray is a truely professional Business owner that can alwas be counted on to do the right thing. More
by LUBETLAW
Other Employees Tagged: Vince in collision is great
July 05, 2024
this is my rating overall. ..my service advisor was out and i was told by reception that no one was handling his calls...after 10 calls in 2 days, i was able...after leaving voi ..my service advisor was out and i was told by reception that no one was handling his calls...after 10 calls in 2 days, i was able...after leaving voicemails on voiceless recorders and calling back...Eli made sure that i was able to talk to Richard Morris to schedule pick up for my van which was ready. Reception is rude, unhelpful and really has no interest in helping....we are just a call that they can forward to an empty phone and get rid of...each time i called in, they were aware of my issue etc. and had no interest in customer service. Asking for a manager...there was no one available....This issue happens each time we service at Bill Ray. Maybe we will just buy card from the awesome sales team and service elsewhere...coming from someone whom has purchased 9 cars from Bill Ray...hmmmm More
by lynda0
Other Employees Tagged: Juan Mahoney , reception..girls answering the phone
June 26, 2024
Top notch service every time. The communication is excellent and the work product is always perfect. We have all of our cars from Bill Ray Nissan and do all of our work there! The communication is excellent and the work product is always perfect. We have all of our cars from Bill Ray Nissan and do all of our work there! Richard Morris personally oversees the drop off and pickup. I get a walk through of what was done and they make sure I am satisfied with the results. The techs even put my items back in my car when I hav loaner or rental car! The work is done in a timely manner too which means a lot when you are busy working too. Thank you again! More
by CINDYWEISS1836
Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Darryl Driver, Juan Mahoney
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