Richard Moore

This is my second time purchasing from Motorworld and will do it again. Very pleased with the service and willingness to help, my salesman Jose Arias what can I say, he is excellent, knowledgeable, profe will do it again. Very pleased with the service and willingness to help, my salesman Jose Arias what can I say, he is excellent, knowledgeable, professional, kind and honest, what else can you ask. Full gas tank before leaving an extra touch, I am happy with the purchase process and treatment. Thanks also to Mr. Perez, Rich Moore and Bill from finance. More

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I came in and rich wasn’t helpful at all. He kept pushing a bad car for me to buy He kept pushing a bad car for me to buy More

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Brian and Rich are super helpful people. Very easy to work with, no pressure in buying, and great listeners. The facility is very clean with comfortable amenities (snack/soda machines, bathr Very easy to work with, no pressure in buying, and great listeners. The facility is very clean with comfortable amenities (snack/soda machines, bathrooms, seating, tvs,etc.). More

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Brian was absolutely fantastic and helpful. He listened to exactly what I wanted in a vehicle, and he delivered! He listened to exactly what I wanted in a vehicle, and he delivered! More

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I came in expecting to wait for an hour. Within 5 minutes, Dave came in and greeted me with a handshake and a smile. I saw that he was salesperson of the month, but yet… I wasn’t expecting a Within 5 minutes, Dave came in and greeted me with a handshake and a smile. I saw that he was salesperson of the month, but yet… I wasn’t expecting a perfect experience. Coming from NYC, I am used to getting really lazy, dare I say… bad customer service. But, I was wrong! Dave was ready for me. He had the vehicle I was interested in parked curbside and ready to go. He gave me all the time I needed, and never badgered me to get my mind made up. When I wanted to compare the vehicle with two others that weren’t immediately available, he promptly found a mutually suitable time for me to return and compare. On the second visit, he had 4 vehicles ready to go for that comparison—I stayed for 5 hours comparing the nuances of each against each other. Dave let me decide on my own. Never once was he pushy or indirect. The dealership manager also stopped by and was never pushy or expectant with my decision timeline, either. Needless to say, I wanted the car I came in for, but Dave and the MotorWorld team put me at ease. Their attitudes allowed me to seal the deal and not take my business elsewhere. Was an all around very positive experience. I will never shop for another vehicle anywhere else! Seek out Dave Bell for next vehicle. You’ll probably end up making a friend! 10/10; would recommend. More

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Thank you Frankie for over the top service. You went above and beyond. Thanks for making me smile!!!! ❤️ You went above and beyond. Thanks for making me smile!!!! ❤️ More

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Ronnie was AMAZING! ! One of the best car buying experiences I’ve ever had! Thank you!! I LOVE my new 4Runner TRDPro. Definitely will recommend him! ! One of the best car buying experiences I’ve ever had! Thank you!! I LOVE my new 4Runner TRDPro. Definitely will recommend him! More

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Kk is an amazing person to work with on getting a vehicle she goes above and beyond she goes above and beyond More

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Honestly the best dealership I have ever worked with. The hospitality alone sold me. Very fast, easy, respectful, and honest. They went above and beyond and then some for me. Kristine Hoff was the dealer The hospitality alone sold me. Very fast, easy, respectful, and honest. They went above and beyond and then some for me. Kristine Hoff was the dealer I worked with. She was absolutely amazing. She put a lot of work in to make sure I left with the car I fell in love with. I cannot thank her and the outstanding team at motorworld pre owned in wilkes barre enough. They got me an incredible car at an unbeatable price. I will be sending everyone I know here! More

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My sales rep Brian was great. I took my time really looking over the car and making sure it was what I wanted. He didn't mind how much time I took. He answered all of my questions I took my time really looking over the car and making sure it was what I wanted. He didn't mind how much time I took. He answered all of my questions and seemed like a genuinely nice guy. I was happy to buy a car off him. The GM Rich was a little bit pushy trying to get me to finance the car when I planned on paying cash. And the finance guy Bill had an attitude about him when I passed on the extended warranty. Overall a good experience though. I got a good car at a good price and I'm happy with it. More

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