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Richard Montague
Richard Montague at Spitzer Kia Cleveland

Richard Montague

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

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4 Reviews
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4 Reviews

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4 Reviews of Richard Montague

October 30, 2025

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Employee Rating

I brought my car in for service, was told nothing was wrong with my wheel alignment. Then, came back 2 months later and insisted on having the car placed on machine. They Seen there was an issue and cor More

by MA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Maggio, Brian Puls

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October 14, 2025

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Employee Rating

Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Mansour, Michael Mansour, Belinda Frost, Cory Brown, Carmella Gullas , Darius Roberts , Tabitha Barowick

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Oct 18, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 09, 2025

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Employee Rating

Everytime I come here i have to sit for hours and they forgot to do my oil change that i had a appointment for at 3:00. More

by Dachellehayes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Belinda Frost, Ely Rivera, Joshua Cole, Rachel Lewis

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Oct 12, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 03, 2025

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Employee Rating

Rich was kind and polite. He was quick and efficient. He made sure I was comfortable. More

by sherryrypinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

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