Richard Metodiev
Richard Metodiev at Mercedes-Benz of the Woodlands

Richard Metodiev | Page 4

Service Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
274 Reviews
5.0

274 Reviews

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274 Reviews of Richard Metodiev

September 06, 2024

Dealership Rating
Employee Rating

I drive an hour to have my Mercedes serviced here. The service is excellent and the lounge area is comfortable. Wouldn’t take my car any place else. More

by aewoods
Recommend Dealer
Yes
Sep 10, 2024

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic feedback, aewoods! We're thrilled to hear that you find our service and lounge area exceptional. It means a lot that you travel an hour to see us. We appreciate your support and look forward to continuing to provide you with excellent service for your Mercedes!

July 25, 2024

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Service advisors always professional and prompt. My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been sev More

by rebrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of the Woodlands responded

Thank you for your valuable feedback! We appreciate your suggestion regarding the check-in process and will definitely take it into consideration for improvement. We're glad to hear that you still had a positive experience overall. We look forward to serving you again soon!

June 18, 2024

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10K mile service was fast, efficient, and extremely professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! More

by rich w
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 19, 2024

Mercedes-Benz of the Woodlands responded

Hi Rich, we're thrilled to hear that you had a positive experience with our service team during your 10K mile service at Mercedes Benz of the Woodlands. Thank you for taking the time to share your feedback and for choosing us for your vehicle needs. We appreciate your support!

June 14, 2024

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We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More

by Jbox7983
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

Mercedes-Benz of the Woodlands responded

Hi Jbox7983, We're thrilled to hear about your positive experience with Richard! We strive to provide top-notch service and it's great to hear that he was able to keep you informed throughout the process. Thank you for choosing us for your car repair needs. We look forward to serving you again in the future!

June 11, 2024

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Very fast and efficient service while I waited for my vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. More

by pwmdot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Mercedes-Benz of the Woodlands responded

Hi pwmdot! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service fast and efficient, and that you enjoyed our waiting area amenities. We appreciate your feedback and hope to see you again soon!

June 01, 2024

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This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

by TexitNow.org
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis , Donald Hutchins

Jun 03, 2024

Mercedes-Benz of the Woodlands responded

We are thrilled to hear about your positive experience with MBOTW! Thank you for making the drive to visit us. We truly appreciate your loyalty and are honored to be your go-to choice for service. We look forward to serving you again in the future.

May 17, 2024

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Professional and efficient as always. Thank you for providing loaners during a time when other dealers are not. MB of the Woodlands is still the best in Houston. They usually have the bes More

by AuthorDCS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez , Trent Hjuler

May 20, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Author. We are delighted to hear that you had a positive experience with us at MB of the Woodlands. We appreciate your loyalty and look forward to serving you again in the future.

May 09, 2024

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Iam extremely pleased with the service Department. In the past I would take my vehicles to get service to an independent service center after the warranty period. Richard has been my go-to guy and I h More

by akurus@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Mercedes-Benz of the Woodlands responded

We are thrilled to hear about your positive experience with our service department, Akurus! It's fantastic to know that Richard consistently provides you with honest and great service. We appreciate your loyalty and trust in us to take care of all your MB vehicles, even after the warranty period. Thank you for choosing us!

April 25, 2024

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Excellent service, was there for my annual maintenance and part installation, well coordinated service and great work. More

by RayE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Mercedes-Benz of the Woodlands responded

Hi Ray, thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us during your annual maintenance and part installation. We appreciate your kind words and look forward to serving you again in the future.

April 11, 2024

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Employee Rating

I had my care serviced at Mercedes-Benz - The Woodlands and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is a More

by Wonder-Woman-GWF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greeter in the Service Drive up area - Long time employee don't remember his name

Apr 12, 2024

Mercedes-Benz of the Woodlands responded

Wonder-Woman-GWF, thank you for taking the time to share your positive experience at Mercedes-Benz of The Woodlands! We're thrilled to hear that Richard provided excellent customer service and that our greeting team made a lasting impression. We look forward to assisting you with your next car purchase when the time comes.

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