Richard Martinez
Richard Martinez at Capitol Ford Santa Fe

Richard Martinez

Service Advisor

Capitol Ford Santa Fe

4490 Cerrillos Rd
Santa Fe, NM 87507

Contact Me
4.2
10 Reviews
4.2

10 Reviews

Write a Review

10 Reviews of Richard Martinez

June 09, 2025

Dealership Rating
Employee Rating

Made an appt for a recall and a windshield replacement. The parts were never ordered. They had already disassembled the trim and their response was “ sorry parts not in until August. The manager was ve More

by EILEENKINLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 07, 2025

Dealership Rating
Employee Rating

Courteous service was done with speed and efficiency. Service representative reviewed service activity with me and pointed out all relevant issues. Very well done. More

by RHOADESW51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

It was a pleasant enough experience and Richard got some information that I needed. Much better than the other Ford dealer who failed me 3x. More

by nmhighplains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

Had an appointment for 9:20am. These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two More

by JOHNNIEHOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 29, 2025

Dealership Rating
Employee Rating

Loved the pick up service saves a lot of time Definitely Will use it again More

by JOBYMET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2025

Dealership Rating
Employee Rating

Treated like I am A valued Ford customer . All vehicle needs always met with professionalism More

by SGTP3BEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vigil

May 25, 2025

Dealership Rating
Employee Rating

Excellent service , very attentive and professional I recommend it to everyone that needs a Ford vehicle service More

by cheffernandoolea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wanish

May 23, 2025

Dealership Rating
Employee Rating

Employees were polite. My truck was in and out. Quick Lane nice and clean facility. Very happy. More

by DEBBIE.SWIDERSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

They serviced my vehicle in half a day! The appointment was extremely easy to set up online and the communication was excellent. More

by JEREMY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

Excellent service and very friendly staff. Lobby is well kept and clean. Making an appointment ahead of time is very convenient and easy. Love the service. Thank you. More

by bern.holman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Dealership Inventory (329 Vehicles)

new 2025 Ford Ranger car, priced at $37,269
2025 Ford Ranger
new
Desert Sand exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $37,075
2025 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $43,385
2025 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $54,353
2025 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $84,880
2025 Ford Bronco
new
Desert Sand exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang car, priced at $60,627
2025 Ford Mustang
new
Grabber Blue Metallic exterior
Manual
Rear-wheel Drive