

15 Reviews
Write a Review15 Reviews of Richard Marrella
July 23, 2022
Great service and concise explanation of all options available to me on end of lease agreement. available to me on end of lease agreement. More
Other Employees Tagged: Ali Zayyad, Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson
December 22, 2021
EXCELLENT SERVICE ,VERY CURTIOUS, GLAD I AM PART OF THIER FAMILY. THEY KNOW THIER VEHICLES. FAMILY. THEY KNOW THIER VEHICLES. More
Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson, Adrian
April 01, 2021
Very friendly personable staff. Quickly assessed what needed to be done. Applied coupons I had forgotten to bring without having to ask. Car was very clean when I picked it up. Will definitely return. needed to be done. Applied coupons I had forgotten to bring without having to ask. Car was very clean when I picked it up. Will definitely return. More
Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson
May 02, 2019
Used Tacoma purchase Certified Toyota pre-owned warranty is outstanding. Pricing very competitive. Staff made the purchasing decision comfortable. Financing was simple. I' Certified Toyota pre-owned warranty is outstanding. Pricing very competitive. Staff made the purchasing decision comfortable. Financing was simple. I'll definitely look to Orland Toyota for our next vehicle. More
Other Employees Tagged: Ty Martin
May 01, 2019
Unhappy Customer with the finance dept. I purchased a vehicle from Orland Toyota. This was a cash sale. When I arrived at a scheduled pick up for my car. I explained to young lady who I was I purchased a vehicle from Orland Toyota. This was a cash sale. When I arrived at a scheduled pick up for my car. I explained to young lady who I was there to see. She had my wait for 1 hour before my party was notified I was there (he never knew I was there to see him). Then I had to wait another 1hr 1/2 to see a fiance person for a cash sale! This is unexceptable.. There was no financing that needed to be handled on a cash sale that was paid in full! It took all of 10 minutes to complete this. I was there for a total of 3 1/2 hours to pick up a car that was already brought and paid for with a cash carry deal. I will not recommend Orland Toyota. I purchased a brand new car from one of your competitors and the deal was much more professional. My sales person was excellent! He did apologize. However, you need more staff available to service for financing. More
April 11, 2019
Excellent service I had a very pleasant visit. Repair was excellent customer service excellent. I love my car. Thank you Toyota Will always have service there. Lo I had a very pleasant visit. Repair was excellent customer service excellent. I love my car. Thank you Toyota Will always have service there. Loved the way they explain details about car. More
Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson
April 04, 2019
Awesome bought a used car Bought a used Toyota for my college grand daughter. Had extra service done. Jim faciana is my go to service guy. Other service personnel are great as Bought a used Toyota for my college grand daughter. Had extra service done. Jim faciana is my go to service guy. Other service personnel are great as well . John davison in sales also is very nice. He may be my go to guy for future purchases. More
March 29, 2019
FIRST CLASS CUSTOMER SERVICE Service goes above and beyond any customers expectations, I bought my camry from here and service it too top notch compared to any other Toyota deale Service goes above and beyond any customers expectations, I bought my camry from here and service it too top notch compared to any other Toyota dealer More
Other Employees Tagged: Ali Zayyad, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Hector Torres, Brian Wilkes
March 25, 2019
Excellent Service Excellent service! My husband was satisfied so that is all that counts for me. I was not able to come but my husband received the same type of service Excellent service! My husband was satisfied so that is all that counts for me. I was not able to come but my husband received the same type of service we always receive! Thank you! More
Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson
March 21, 2019
I sent Brittany Mann my review. The service I received from John Davison was excellent! I would do business with him anytime. Although Mr. Zayyad was friendly and informative, I wis The service I received from John Davison was excellent! I would do business with him anytime. Although Mr. Zayyad was friendly and informative, I wish he would have quoted verbally the total bottom line figure of the Toyota Extra Care,not just the monthly amount. This added greatly to my car note, which at the time I wasn't focused on. More
Other Employees Tagged: Ali Zayyad



