Richard Marrella
Richard Marrella at Orland Toyota
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Richard Marrella

Pre-Owned Sales Manager

Orland Toyota

8505 W 159th Street
Tinley Park, IL 60487

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15 Reviews
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15 Reviews

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15 Reviews of Richard Marrella

July 23, 2022

Dealership Rating
Employee Rating

Great service and concise explanation of all options available to me on end of lease agreement. More

by Rcppop
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Zayyad, Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson

Jul 25, 2022

Orland Toyota responded

Thanks so much for this positive rating and review! We're delighted that you've enjoyed working with our team here at Orland Toyota.

December 22, 2021

Dealership Rating
Employee Rating

EXCELLENT SERVICE ,VERY CURTIOUS, GLAD I AM PART OF THIER FAMILY. THEY KNOW THIER VEHICLES. More

by johnnyv352334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson, Adrian

Dec 23, 2021

Orland Toyota responded

Feedback like yours lets us know we're doing a great job. Thanks so much for choosing Orland Toyota and we hope to see you again next time!

April 01, 2021

Dealership Rating
Employee Rating

Very friendly personable staff. Quickly assessed what needed to be done. Applied coupons I had forgotten to bring without having to ask. Car was very clean when I picked it up. Will definitely return. More

by VOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson

Apr 01, 2021

Orland Toyota responded

Thank you for the great feedback! We appreciate your business and are happy to hear that you had such a successful experience working with the Orland Toyota team. Drive safely, and we hope to see you again down the road!

May 02, 2019

Dealership Rating
Employee Rating

Used Tacoma purchase Certified Toyota pre-owned warranty is outstanding. Pricing very competitive. Staff made the purchasing decision comfortable. Financing was simple. I' More

by dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Martin

May 14, 2019

Orland Toyota responded

Hi Dennis and thank you so much for sharing your 5-star feedback with us! Congratulations on your Tacoma! We're glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, The Orland Toyota Team

May 01, 2019

Dealership Rating
Employee Rating

Unhappy Customer with the finance dept. I purchased a vehicle from Orland Toyota. This was a cash sale. When I arrived at a scheduled pick up for my car. I explained to young lady who I was More

by tanddmac2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 14, 2019

Orland Toyota responded

Thank you so much for taking the time to share your recent experience at Orland Toyota. We want each customer to be completely satisfied with their experience, and the impression that you received from our dealership is unacceptable. Please contact us at your earliest convenience so that we can discuss your visit and work towards a resolution with you. We look forward to hearing from you soon. -Orland Toyota Team

April 11, 2019

Dealership Rating

Excellent service I had a very pleasant visit. Repair was excellent customer service excellent. I love my car. Thank you Toyota Will always have service there. Lo More

by annavmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson

April 04, 2019

Dealership Rating
Employee Rating

Awesome bought a used car Bought a used Toyota for my college grand daughter. Had extra service done. Jim faciana is my go to service guy. Other service personnel are great as More

by Anne clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2019

Dealership Rating
Employee Rating

FIRST CLASS CUSTOMER SERVICE Service goes above and beyond any customers expectations, I bought my camry from here and service it too top notch compared to any other Toyota deale More

by johndegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Zayyad, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Hector Torres, Brian Wilkes

March 25, 2019

Dealership Rating
Employee Rating

Excellent Service Excellent service! My husband was satisfied so that is all that counts for me. I was not able to come but my husband received the same type of service More

by Pookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Martin, Nour Salah , Patrick Akai, Kaitlin Berry, Brittany Ellison, Chris Kowalis, Marek Okreglak, Sean Pearson

March 21, 2019

Dealership Rating

I sent Brittany Mann my review. The service I received from John Davison was excellent! I would do business with him anytime. Although Mr. Zayyad was friendly and informative, I wis More

by barbmeredi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Zayyad

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