20 Reviews
Write a Review20 Reviews of Richard Marazzi
January 22, 2022
What a wonderful experience we had at Phillips Toyota. After calling to verify availability of a Tundra we saw on the website we received a call from the sales manager who referred us to Richard Marazzi. After calling to verify availability of a Tundra we saw on the website we received a call from the sales manager who referred us to Richard Marazzi. We placed a deposit over the phone to hold the Tundra until we could arrive at the dealership three days later. The day we arrived Richard met us outside where we were admiring a 4Runner, which my companion had been researching. My companion commented to Richard “you may be selling two cars today”. I test drove the Tundra and decided to purchase. Richard was very courteous, professional and knowledgeable in answering all our questions regarding the Tundra and the purchasing process. Not too long later we had completed the Tundra purchase and decided to test drive the 4Runner. Richard discussed all the features included in the Limited edition during the test drive. My companion decided to purchase the 4Runner, however her trade in was at home three hours away. We quickly found out this was not an issue as Richard would deliver the vehicle that evening. A short while later the 4Runner purchase was complete and we returned home in the Tundra. Richard delivered the vehicle, patiently waiting for us to remove the personal items from the trade in. We highly recommend Phillips Toyota and especially Richard Marazzi for your next new or used vehicle purchase. More
April 02, 2021
We experienced outstanding professional customer service with Phillips Toyota! Richard shared his knowledge and experience by answering questions and cared about listening to our needs. with Phillips Toyota! Richard shared his knowledge and experience by answering questions and cared about listening to our needs. More
February 22, 2021
Dealership was very open to negotiation and Richard marazzi was very polite and communicated with us.We finally after weeks of talking came to a decision and purchased the car we wanted. marazzi was very polite and communicated with us.We finally after weeks of talking came to a decision and purchased the car we wanted. More
October 03, 2020
Bought a car from Richard, what a lovely chap , will definitely be back for future car purchases He was knowledgeable friendly and didn't feel like pressure like some car salesman Great experience t definitely be back for future car purchases He was knowledgeable friendly and didn't feel like pressure like some car salesman Great experience thanks More
Other Employees Tagged: Ashley Lake
September 04, 2020
I always new I loved Toyota but Richard made the car buying experience exceptional. He wasn't pushy, gave us our space, very professional. He went above and beyond to get me the exact car I wanted. Comm buying experience exceptional. He wasn't pushy, gave us our space, very professional. He went above and beyond to get me the exact car I wanted. Communication with him was easy. He is very responsive. We will be back in a year to look for something for my son and will surely look for Richard. You have a keeper in a salesman with him. Erin K. More
August 14, 2020
I was very happy with the serviceRichard our sales man I was very happy with the service Richard our sales man was outstanding, He was professional, well informed, he went above and beyond to have my new I was very happy with the service Richard our sales man was outstanding, He was professional, well informed, he went above and beyond to have my new car ready for my out of town trip. He wore a mask at all times and was very very COVID proactive. Thank you Richard for all your service and knowledge. He even set me a Happy Birthday on my birthday More
Other Employees Tagged: Tony Viero
August 02, 2020
Richard was very up front and honest through the buying process. Richard had a good attitude and wanted to take care of me. Good job. process. Richard had a good attitude and wanted to take care of me. Good job. More
Other Employees Tagged: Michael "Mikey" Kuhn, Ryan King
June 04, 2019
Verry pleasant We had a very pleasant experience working with Ashley and Richard (sales reps). They took their time answered our questions and explained the features We had a very pleasant experience working with Ashley and Richard (sales reps). They took their time answered our questions and explained the features of the vehicle to us. Based on our needs and performance that we were looking for in our next vehicle, they guided us to the level that would work for us and fit within our budget. We decided to purchase a Sienna XLE premium. We’re extremely happy with the van and our grandchildren love it also. They say it is very roomy, awesome and comfortable. This is from a 7 y/o, 10 y/o and a 15 y/o. Wow, my wife and I didn’t even think the children would pay attention to much past the blu-ray player. What the van has to offer and the outreach from the dealership on making us feel we’re part of the Toyota family is sincerely appreciated. The programs and service benefits that the dealership has to offer we feel is over the top!! We are first time buyers of a Toyota vehicle, as we were owners of brand H for a number of years. But, we do believe that Toyota and Phillips has changed that for us now and the years to come. More
Other Employees Tagged: Ashley Lake, Dennis Jacinto
May 27, 2019
Great experience! Richard was a great salesmen! My experience was quick, easy and informative. Couldn’t have asked for a better experience as a first time car buyer. Richard was a great salesmen! My experience was quick, easy and informative. Couldn’t have asked for a better experience as a first time car buyer. More
March 02, 2019
Phillips Toyota is a Class A EXCELLENT Dealership! Over the years we have owned four Toyota Prius cars. Two of those cars were purchased at Phillips Toyota. Phillips offers THE BEST deal, honesty in Over the years we have owned four Toyota Prius cars. Two of those cars were purchased at Phillips Toyota. Phillips offers THE BEST deal, honesty in sales, no pressure and excellent service. This is a family owned business and customers are treated like family. We would recommend Phillips to anyone! More
Other Employees Tagged: Jamie Reed