Richard Jackson
Richard Jackson at Maus Nissan
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Richard Jackson

Sales Manager

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

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4.0
11 Reviews
4.0

11 Reviews

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11 Reviews of Richard Jackson

March 09, 2025

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Employee Rating

Very clean and courteous however Michael gave me 1 key. Hey said he would track down second and call me. He never did and I called him and he said, oh well can’t find it, YOU have to come and purchase anot More

by nanandpopduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2025

Maus Nissan responded

We can see that you are upset, and apologize if you feel as though you've had a bad experience, Mrs. Duncan. This is the first we've heard about your concern, and would like the opportunity to help get this addressed for you. We are having management speak with your salesperson, and review everything that happened, and they will reach out to you shortly, if they haven't already. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

February 22, 2025

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Employee Rating

Mike presented himself in a very professional manner, he was very knowledgeable and helped my wife and I select are new Kicks. Jaryd was also very helpful in the finance department by presenting me with all More

by rhhjr6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2025

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Harrell family! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Mike and Jaryd are both phenomenal - thank you for recognizing them! We are overjoyed that you are so happy, we we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, enjoy your new ride, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 30, 2024

Dealership Rating
Employee Rating

This was a really supportive shopping experience. I like that I felt like the sales man was honest and I was not being xxxxxxxxxxx at any point. It was authentic and I trust that I was well taken car More

by krystle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Hawkins , Can't remember the name of the gentleman in finance- he was great to work with as well.

Nov 30, 2024

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Krystle! We appreciate the opportunity to earn your trust, and we thank you for your kind words! Hawk and Richard both do a fantastic job taking care of our guests - thanks for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 26, 2024

Dealership Rating
Employee Rating

Worst experience ever on a dealers. They try to sell us a car without seeing it and delivering at our door dirt and undetailed. We decided to not move on with the deal and Nick sent me More

by Alecraveiro
Recommend Dealer
No
Nov 09, 2024

Maus Nissan responded

Alec, we can see that you were upset, and apologize for your frustrations. And we agree with you - the detail was terrible, and no one double-checked it before delivering it to your door. That is why we profusely apologized, and offered to get it re-detailed for you, re-gassed up, and nearly anythin g else to help make it right. All people involved were addressed, internally. There was no gaslighting intended; however, just the sales person not wanting to lose your business over a detail mistake that was fixable. Again we apologize for what happened, and especially for your wasted time. If you have any other questions, don't hesitate to ask, and we'll be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

Dealership Rating
Employee Rating

I had very good service and I love my jeep compass JD I think What is his name? More

by CHARR4712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2024

Maus Nissan responded

Congratulations on the purchase of your new Jeep Compass from us at Maus Nissan, Charlene! We appreciate your continued trust, and we thank you for taking the time to leave us this review! JP, and all our staff, are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 10, 2024

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Employee Rating

Friendly efficient knowledgeable personnel. Competive pricing the staff was very courteous and Xavier our salesperson was excellent in our purchase. We highly recommend him to other people More

by yebba7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 14, 2024

Maus Nissan responded

Congratulations on the purchase of your new Nissan Murano from us at Maus Nissan, Abby Family! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! Xavier does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Dealership Rating
Employee Rating

I hate car shopping. We had the best car buying experience, no high pressure sales, I got the vehicle I wanted at a great price. I've been telling all my friends and cli More

by Gerichilders80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2024

Maus Nissan responded

Congratulations on the purchase of your latest vehicle from us at Maus Nissan, Geri! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendations! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manger, 727-999-MAUS (6287) x. 1138

May 27, 2024

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Employee Rating

we went into maus on june 26, in the afternoon, after wheeling and dealing Richard came in and got very angry because we would not deal it was over the price , i got up to leave he walks to the door afte More

by lkasprack4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard Jackson

May 29, 2024

Maus Nissan responded

We apologize if you had such a bad experience. We take this seriously, and are looking into the matter. Thank you for bringing this to our attention, and have a blessed day. - Sincerely, Maus Nissan Management

May 17, 2024

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Employee Rating

Everyone from start to finish was professional and efficient. Very happy overall with the Maus team. More

by tbarekat1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Lafferty, Drew Ruggiano

May 19, 2024

Maus Nissan responded

Congratulations on purchase of your brand new 2024 Frontier from us at Maus Nissan, Tony! We appreciate your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing you, and each guest, with a truly exceptional experience - that's the #MausDifference! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 05, 2024

Dealership Rating
Employee Rating

We made the right choice purchasing from Nissan new port richey thank you for everything More

by monlopez0323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2024

Maus Nissan responded

Hello Monlopez0323, thank you; we appreciate your feedback! We can't wait to see you again, have a great day. We do hope we can be of assistance in the future. Take care!

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