Dealership Experience
8 yrs
10 Reviews
Write a Review10 Reviews of Richard Hamilton
September 09, 2023
This dealership is the best for sales and service I love my new Pilot. Service was quick and easy. my new Pilot. Service was quick and easy. More
Other Employees Tagged: Chris Thompson, Kathy Fulton, Russell McDowell
June 12, 2023
We had the pleasure of working with Donna Finch and Richard Hamilton. Both were friendly and professional. We did not feel pressured or coerced about our purchase or the timing of our purchase. They Richard Hamilton. Both were friendly and professional. We did not feel pressured or coerced about our purchase or the timing of our purchase. They were available in person, by phone, or even text to answer our questions. Even when they had a day off they still managed to get answers for us. This is our third purchase from Vann York in the last 25+ years and we will definitely be back. Moreover, we felt we got the best deal possible. Thanks so much! More
Other Employees Tagged: Donna Finch
May 05, 2022
This dealership was awesome! ! My salesman, Jeremy was super helpful and great to work with. Thanks Jeremy! And Lasonza in finance was so patient and not pushy at all. Best car bu ! My salesman, Jeremy was super helpful and great to work with. Thanks Jeremy! And Lasonza in finance was so patient and not pushy at all. Best car buying experience I've ever had!!! More
July 04, 2021
I stopped by Vann York to test drive a ‘21 Honda Pilot on my day off and as soon as I entered the dealership, I was greeted by Jose Bustillo who asked if I was working with any of the other salespeople. I ex my day off and as soon as I entered the dealership, I was greeted by Jose Bustillo who asked if I was working with any of the other salespeople. I explained that I just stopped in to test drive a new Honda Pilot. Within 10 minutes I was out on my test drive while Jose arranged for my trade in to be appraised and evaluated. He was very friendly, knowledgeable, and courteous in helping me decide on the model that best suited my and my family’s needs. We agreed on a final price for my trade-in with the help of Richard Hamilton their Internet Sales Mgr. and the deal was basically done except the paperwork. Everyone I dealt with at Vann York was professional, courteous, with a “can do” attitude. My wife and I really appreciate doing business with folks like Jose and Richard. And I love my Honda Pilot SE AWD! More
Other Employees Tagged: Jose Bustillo
January 15, 2021
Very pleased with the treatment I received for my online purchase of a Honda Civic EX. Al Hosley sales rep and Richard Hamilton - internet, were both extremely helpful and prompt with responses to all my q purchase of a Honda Civic EX. Al Hosley sales rep and Richard Hamilton - internet, were both extremely helpful and prompt with responses to all my questions. I was a bit apprehensive about the process, but they both made it very smooth for me. Including the delivery right to my door! Thanks Al, appreciate your hard work. More
Other Employees Tagged: Al Hosley
September 10, 2020
Kathy Fulton and the nice young man (F&I) were both excellent I rate both a 10 they were so helpful and explained everything to me and answers all my questions I could not have been treated better and excellent I rate both a 10 they were so helpful and explained everything to me and answers all my questions I could not have been treated better and be more pleased with my new Honda C R-V. The way I was treated I will recommend this dealership to everyone I know looking for a vehicle Susan Padgett More
Other Employees Tagged: Kathy Fulton
April 11, 2020
Pathetic and Racist attitude. Our offer of $24k (for a $27k MSRP vehicle) was taken as a “joke” and we were asked to leave immediately and not “waste” his time. Additionally, he mentioned we should show s $27k MSRP vehicle) was taken as a “joke” and we were asked to leave immediately and not “waste” his time. Additionally, he mentioned we should show some respect him and his time as he’s had been working from 8am to 8pm. More
February 13, 2019
Ask for Al I recently purchased a new Insight from Vann York Honda, and had a great experience working with Al Hosley. I test drove the vehicle with Al, and rece I recently purchased a new Insight from Vann York Honda, and had a great experience working with Al Hosley. I test drove the vehicle with Al, and received a price quote from the manager, Richard. Richard's offer wasn't much to my liking, and he didn't seem all that concerned with my needs as a customer. He was definitely only interested in selling cars, full stop. I didn't speak to him directly for the rest of the process, and if I had, I probably would have taken my business to another dealer. Al, however, showed a genuine interest in my needs as a customer, and kept contact with me throughout the purchasing process. We negotiated back and forth for a couple weeks, and were eventually able to agree on a price. After agreeing to the price, Al had all of my paperwork ready to go before I arrived at my appointment time, so finalizing our deal didn't take much time at all. The dealer was able to bring in the exterior color that I wanted in just 24 hours, which was a really great service. When I arrived the following day to pick up my car, it took 90 minutes for them to bring me three pieces of paper to sign, and to get a temporary plate for the Insight. During that time, numerous sales associates and a couple managers were clearly not busy with other customers. I thought this was a very disappointing way to end an otherwise smooth process by having to wait for so long right at the end, but overall my experience was positive with this dealership. If you are shopping at this dealer, I wholeheartedly recommend asking to work with Al. If you have a specific vehicle in mind that you want to try, he will not try to up-sell you on a different model. He knows the vehicles, and respects the customer. More
Other Employees Tagged: Alan Hosley
January 18, 2019
Honda Happy! Alan Hosley and Richard Hamilton were great to work with at Vann York Honda. I was looking at other vehicles but I wouldn't have wanted to give my bus Alan Hosley and Richard Hamilton were great to work with at Vann York Honda. I was looking at other vehicles but I wouldn't have wanted to give my business to anyone else. They were highly professional, very knowledgeable and thorough in their explanations. As a first time car buyer, i felt very comfortable and relaxed while working with both gentlemen. Thanks Vann York Honda! More
Other Employees Tagged: Alan Hosley