Richard Graham
Richard Graham at Ron Westphal Chevrolet

Richard Graham

Product Specialist

Ron Westphal Chevrolet

1425 US-34
Aurora, IL 60503

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10 Reviews
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10 Reviews

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10 Reviews of Richard Graham

August 24, 2024

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I was in a accident and my 2018 Silverado was totaled. I hate looking for a vehicle and listening to all the salesmen and their B.S. I set up an appointment and drove 1hr to see a vehicle in Elburn that w More

by Kurt W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2024

Ron Westphal Chevrolet responded

Thank you for sharing your experience with us, Kurt. I’m glad to hear that you had a positive visit at Ron Westphal Chevrolet, especially with Richard. I strive to provide a pressure-free environment where our customers can feel heard and supported in their vehicle search. I appreciate your feedback and hope to assist you again in the future. Safe driving in your new vehicle! Bill Houlis, General Manager - (630) 898-9630

August 13, 2019

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Employee Rating

Richard Graham Sales Richard was one of the best sales professionals I’ve had the pleasure to work with. He was very helpful and knowledgeable and took the time to work wi More

by Bob G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2019

Ron Westphal Chevrolet responded

Congratulations on your purchase, Bob! Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience working with Richard! If there is anything else we can do for you just give us a call! Best regards, Bill Houlis, General Manager - (630) 898-9630

June 28, 2019

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Pleasant and efficient experience I had a great experience with the dealership and my salesman, Richard, in particular. Honest and upfront, Richard worked with me and had my car and p More

by griff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Buechele

April 16, 2019

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Employee Rating

Best service ever Rich Graham our salesman went overboard to accommodate our needs. Thank you Rich your the best. Joe was also extremely efficient and made the paperwor More

by ellenross2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Buechele

Jun 05, 2019

Ron Westphal Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bill Houlis, General Manager - (630) 898-9630

February 06, 2019

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Employee Rating

Excellent Experience We worked with both Richard and Danny when we purchased our 2019 Traverse. Both were extremely knowledgeable and easy to work with. They understood More

by MelissaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Cardinal

Feb 07, 2019

Ron Westphal Chevrolet responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Bill Houlis, General Manager - (630) 898-9630

January 16, 2019

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Employee Rating

Excellent experience! Huge thank you to Richard! He was super friendly, patient and easy to work with. He made our car buying experience very easy! I would recommend Ron We More

by Amanda_Lawre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Don Friedel

Jan 17, 2019

Ron Westphal Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bill Houlis, General Manager - (630) 898-9630

December 18, 2017

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Employee Rating

Car buying doesn't have to suck! I had a great experience!! I recommend Ron Westphal Chevrolet! I actually bought a pre-owned Dodge Ram here, not a Chevrolet. But the reason I did was because of the price I fou More

by Ebolster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Houlis , Mike Kalsto

Dec 19, 2017

Ron Westphal Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We understand that buying a car is an important decision and we are honored that you chose Ron Westphal Chevrolet. It was a pleasure to serve you and we'll be here the next time you need a vehicle. Sincerely, Bill Houlis, General Manager - (630) 898-9630

June 23, 2016

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Employee Rating

Richard was a great salesman! Richard Graham was a great salesman. He was very friendly, knowledgable and very helpful with the purchase of a truck. Don was also very friendly an More

by Amazingmedic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Don Friedel

Jun 29, 2016

Ron Westphal Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Richard and Don did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Thanks for your recommendations. Bill Houlis, General Manager - (630) 898-9630

December 19, 2015

Dealership Rating

Pleasantly happy Rich was great, never pushy, listened to exactly what I said I liked and did not like. Warm, friendly and great sense of humor! Everyone was extremel More

by Jslavik245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Buechele, Joe Marozas

Jan 07, 2016

Ron Westphal Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Rich was so positive. We look forward to seeing you again. Bill Houlis, General Manager - (630) 898-9630

November 03, 2015

Dealership Rating

Very warm environment My experience from the time I called for an appointment to upgrade my SUV from a 2012 to a 2016. When I arrived I was greeted at the door by Richard G More

by Terry Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2015

Ron Westphal Chevrolet responded

Terry, I am happy to hear your time spent with Richard was pleasant. Congratulations on your SUV 2016! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Regards, Bill Houlis, General Manager - (630) 898-9630

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