Richard Gowdy
Richard Gowdy at Capistrano Valley Toyota
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Richard Gowdy

Service Consultant

Capistrano Valley Toyota

33395 Camino Capistrano
San Juan Capistrano, CA 92675

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Richard Gowdy

November 03, 2024

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Employee Rating

Great customer attention from service advisor. Everything was taken care . I will comeback again for next service More

by jgaray
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with our service advisor. We look forward to welcoming you back for your next service and continuing to provide excellent care. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 31, 2024

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Capistrano Toyota employees are always pleasant to work with. Friendly and efficient which is greatly appreciated More

by Jennifer.unger14
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Arellano, Moe Daleq

Nov 01, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Jennifer! We're thrilled to hear our team made your experience enjoyable. We pride ourselves on delivering friendly and efficient service, and it’s great to know we hit the mark. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 23, 2024

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We were met by Angel who coordinated everything from arrivals to departure. We were taken by courtesy car to breakfast. Once our car was ready we were taken back to the dealership. 10/10 Thank you ver More

by barrielarvin
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2024

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Angel and our team! We strive to provide top-notch service, and it's great to know that you felt well taken care of. Thank you for the fantastic feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 08, 2024

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The people are always accommodating and the services they provide are great. Will recommend it to my family and friends. More

by Maine
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Recommend Dealer
Yes
Oct 09, 2024

Capistrano Valley Toyota responded

Thanks, Maine! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming your family and friends soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 30, 2024

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Place was busy, but they still managed to get my services done in a timely manner. More

by dchapjr84
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2024

Capistrano Valley Toyota responded

Thanks for your great feedback! We're thrilled to hear that you had a positive experience even during our busy times. Our team always strives for efficiency while maintaining quality service. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 25, 2024

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Employee Rating

Great customer service at this dealership. Great communication. Refreshments available if you are waiting for your vehicle to be serviced! More

by Hoodoio45
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Recommend Dealer
Yes
Sep 26, 2024

Capistrano Valley Toyota responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our customer service and amenities. We strive to make every visit a great experience, and your feedback means a lot to us. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 23, 2024

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Employee Rating

The price is really good for service. The employees are nice and friendly. There were minor disappointments with service. I had to follow up myself about when the car was ready after s More

by jweiner
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Capistrano Valley Toyota responded

We appreciate both your business and your feedback. We want to provide 5-star service and ensure our guests are completely satisfied when they drive home, which is why I'm here should you like to discuss any of the issues you experienced here at your recent visit. Please feel free to contact me at your convenience. I'm always here to help. Regards, Josh Reece Service Director jreece@capovalleytoyota.com

September 12, 2024

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Great service! They always take care of my car needs quickly. I will definitely be back! More

by beckyjo
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Recommend Dealer
Yes
Sep 13, 2024

Capistrano Valley Toyota responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience and that our team took care of your car needs quickly. We look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

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Friendly and efficient service. Jesse was most understanding and helpful in handling my service issue. Prompt and professional. I would like to have printed service evaluations (re More

by dennis.campbell
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Recommend Dealer
Yes
Sep 06, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic review, Dennis! We're thrilled to hear you had a positive experience with Jesse and enjoyed our coffee. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 02, 2024

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Efficient and timely, well spoken, clear communication, excellent service, and overall happy with how we were treated More

by jason.senik
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Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Capistrano Valley Toyota responded

Hi Jason, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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