Richard Gouhin
Richard Gouhin at Audi Charlotte

Richard Gouhin

Sr. Audi Brand Specialist

Audi Charlotte

9300 E Independence Blvd
Matthews, NC 28105

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rated
207 Reviews

I have been with Audi for 22 years, I believe in building Strong Relationships not selling cars, I care about your needs. This should be fun and exciting getting into a New Audi ! ! Come to Audi of Charlotte and ask for me and then become an Audi Fan yourself, for Life !!!!

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rated

207 Reviews

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Dealership Experience

8 yrs, 3 mos

Industry Experience

42 yrs, 8 mos

Specialties & Trainings

Certified Dealer Rater # 1 in reviews and customer satisfaction

Allocation and Trade Specialist

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207 Reviews of Richard Gouhin

September 24, 2024

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Employee Rating

Audi gives me the run around over charge you and don't stand behind there parts More

by calibarchue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 30, 2024

Audi Charlotte responded

We appreciate your review and regret that we fell short of our 5 star standard, Cali. What you describe is not like us and I do apologize for any mishandling or miscommunication on our part. Please give Kevin Koteles, our Service Manager, or myself a call at your earliest convenience to discuss your visit in more detail. We look forward to hearing from you and appreciate the opportunity! Sincerely, Jeff Simmons General Manager

April 15, 2020

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Employee Rating

I bought a preowned BMW from Audi Charlotte. Rich Gouhin was my salesman, and he made it such a great buying experience. I found the cat on autotrader and contacted Audi Charlotte. After several emails, pho More

by Andrew
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore

April 13, 2020

Dealership Rating
Employee Rating

customer focused the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another More

by johngrz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore, Bill Atkins , Tobias Hengge

October 31, 2019

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Employee Rating

Great Buying Experience Simply put, we walked in with two cars and walked out with 2 New Audis! The entire team was amazing to work with starting from Richard and Tobias and More

by Brian B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore , Tobias Hengge

October 31, 2019

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Employee Rating

We had an great experience working with the folks at Audi CHARLOTTE. From Richard and Tobias in sales to Peppi in finance, it was a to to bottom pleasure in finding the best fit for our family. More

by Michelle B
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore , Tobias Hengge

October 31, 2019

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Employee Rating

Love, love, love Richard Gouhin! Just got my 2nd Q7 from him and as always had an exceptional experience. Thank you Richard! Will see you when it’s time for the A7 More

by Leta
Recommend Dealer
Yes

Other Employees Tagged: Kenn Hooker, Marcus Robbins , The tech guy, can’t remember his name

September 27, 2019

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Employee Rating

Pleasant Richard is very knowledgeable of the Audi product. We did not spend too much time haggling to get to our number. Took care of us with a loaner until o More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 31, 2019

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Employee Rating

Rich and team at Audi Charlotte = 5 STARS We were referred by our neighbors who had just purchased a new car with Rich Gouhin @ Audi Charlotte and were extremely happy. We already knew what ki More

by PatrickB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Steven , Tobias Hengge

July 31, 2019

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Employee Rating

Richard Gouhin is the best Richard was awesome with my new purchase of an Q5. He was very approachable and very business-like. He helped me select the perfect car for my circu More

by Momma Pep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Andes

July 31, 2019

Dealership Rating
Employee Rating

Great! We would recommend this dealership. They are committed to ensuring satisfaction with your purchase! This was our first experience and the staff was p More

by newbie
Recommend Dealer
Yes

Other Employees Tagged: Marcus Robbins , Kyle Andes, Tobias Hengge

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