Richard Dunkerson

We purchased a used vehicle from Brinson ford in Athens. We were told, all prior issues (truck not starting in the rain) were fixed; in fact “I wouldn’t sell you anything that doesn’t work” is what I was We were told, all prior issues (truck not starting in the rain) were fixed; in fact “I wouldn’t sell you anything that doesn’t work” is what I was told. Had it 2 weeks AND truck not starting in the rain! (Keep in mind I have paperwork that says they fixed it prior to us buying) Now it’s been in the shop 1 week they can’t find the issue. We tried to get a loner, they told us to come get it…. Drove an hour, got there, turns out we don’t qualify. They can’t find the issue with the truck and want us to just take it home. I have escalated the issue to the manager Alex did no good in fact, he is an xxx. I’ll just say it. Gm Richard he took me to service center and pawned me off on them and disappeared. But was sure to say, “we will stand behind it, we will make it right” when I inquired what does that mean he shuddered and said service isn’t finished looking for the issue. Yet service is sending me home with the kids and told me they can’t find the issue. So I made Richard talk to service and they told him the same thing. We can’t find the problem so they can take it. Richard just disappeared So now I have a truck that can’t get wet or it won’t start. Dealership doesn’t know what to do. But they sure knew how to cash my down payment check. I want my money back and I want them to take this xxx back. I have a newborn I can’t have a truck that can’t get wet. Richard this is no way to treat people. Sell them a car with problems you can’t fix and step into offices closing the doors and running away. Just give us our money back take the truck I’ll go buy somewhere else. More

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A great experience dealing with real professionals they very helpful and courteous no B S very helpful and courteous no B S More

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Very friendly and very helpful. Made are buying experience very enjoyable. Good place to buy your next vehicle purchase. Made are buying experience very enjoyable. Good place to buy your next vehicle purchase. More

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My experience with Alonzo and Josh was awesome. Thanks to the whole team at Brinson. Thanks to the whole team at Brinson. More

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Shoutout to Richard Dunkerson (GM) and Bo Grant (Service) of Brinson Ford of Athens for the exceptional service I received this week, Even though I presented my Nissan Altima having electrical problems this of Brinson Ford of Athens for the exceptional service I received this week, Even though I presented my Nissan Altima having electrical problems this Ford Dealership diagnosed the problem, provided a free loaner car, and did not overcharge for the over the top care they provided a non-Ford customer. They communicated with me by text as they progressed and even washed my car when completed. I cannot recommend this dealership highly enough for their professionalism and quality service. Having said that, I did give Bo (a rabid Alabama fan) grief over AL stealing my Univ of Washington Husky FB coach to replace Saban. More

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They made me a very fair offer on my trade in and a good deal on a new truck deal on a new truck More

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