Richard Defries
Richard Defries at Phillips Chevrolet of Lansing
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Richard Defries

Service Advisor

Phillips Chevrolet of Lansing

17730 Torrence Ave
Lansing, IL 60438

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5.0
18 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

5.0

18 Reviews

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18 Reviews of Richard Defries

January 23, 2024

Dealership Rating
Employee Rating

Monty made the purchase of my Chevrolet Equinox very pleasurable and will recommend him and Phillips Chevrolet to my friends. More

by ronranola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Phillips Chevrolet of Lansing responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Happy motoring!

December 14, 2023

Dealership Rating
Employee Rating

Monty was amazing! He’s extremely knowledgeable about car sales & put me at ease during the purchasing process. I highly recommend him if you’re interested in buying a More

by Keenamj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL DITOLA, Monty Samad

Dec 15, 2023

Phillips Chevrolet of Lansing responded

Your recommendation means so much to us and we're so happy to have earned it. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Phillips Chevrolet Of Lansing, Inc! Please don't hesitate to reach out if there's anything additional we can do for you. Happy motoring!

November 03, 2023

Dealership Rating
Employee Rating

Very nice showed me around answered all my questions very good at his job. Will be back soon for my Corvette!! More

by Jizzle116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Barajas

Nov 10, 2023

Phillips Chevrolet of Lansing responded

Your loyalty means so much to us and we're so happy to have earned it. Thank you again for taking the time to write about your positive experience with us. We will pass your kind words on to the Team. Happy motoring!

August 25, 2023

Dealership Rating
Employee Rating

Staff is very pleasant helpful and supportive especially marisol I will definitely recommend you to othe More

by Debraross56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marisol Morales

Aug 30, 2023

Phillips Chevrolet of Lansing responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Happy motoring!

June 02, 2023

Dealership Rating
Employee Rating

Great experience. Detailed explanation and very knowledgeable to all my questions! Thank you so much! More

by latoyagantt
Recommend Dealer
Yes

Other Employees Tagged: Shawn Breish

Jun 07, 2023

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Happy motoring!

April 22, 2023

Dealership Rating
Employee Rating

I love the one on one and Donna made sure i had everything i needed and very professional More

by Dijah0206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2023

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Phillips Chevrolet Of Lansing, Inc!

March 12, 2023

Dealership Rating
Employee Rating

I always get great service and deals at this dealership. And working with Marisol Morales was great. She made sure I got what I wanted and took the time to explain to me the process and answered all my qu More

by ike1mike70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Chavez, Marisol Morales

Mar 13, 2023

Phillips Chevrolet of Lansing responded

Thank you for taking the time to let us know how we did. We strive for 100% customer satisfaction and want to thank you for choosing Phillips Chevrolet of Lansing, Inc. We hope you have a great day! Your business is very much appreciated. Happy motoring!

November 01, 2022

Dealership Rating
Employee Rating

I had another great experience at Phillips Chevrolet in Lansing with Monty. I love this dealership. We currently have 3 vehicles that we purchased through this dealership. Always a great experience and I a More

by Iphysh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monty Samad

Dec 13, 2022

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet Lansing! Wow...3 vehicles! We appreciate your continued business over the years. Happy motoring!

October 15, 2022

Dealership Rating
Employee Rating

This has been a very easy and smooth process for buying a new truck. Showroom is very clean. Clean restrooms. Good experience More

by Msons83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monty Samad

Oct 18, 2022

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet! We are so glad your vehicle shopping ended at Phillips! The entire Phillips Team appreciates your business - happy motoring!

September 24, 2022

Dealership Rating
Employee Rating

Service & Sales is very helpful and professional and they care about people. I recommend this dealership. More

by Rhawkins78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Lee, Chris Collier

Oct 01, 2022

Phillips Chevrolet of Lansing responded

Your recommendation means so much to us and we're so happy to have earned it. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Phillips Chevrolet Of Lansing, Inc! Please don't hesitate to reach out if there's anything additional we can do for you. Happy motoring!

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