Richard Bateman

Dan Marshall, took illegal liberties with my electronic signature and added close to $17,000.00 in extras into my purchase agreement, after the final negotiations were made and agreed upon with the sales t signature and added close to $17,000.00 in extras into my purchase agreement, after the final negotiations were made and agreed upon with the sales team. there was no explanation made about what was being added to the purchase agreement, he just added in car care, care maintenance packages that i absolutely would not have purchased as well as an $11K extended warranty, also would have never agreed to that. he just pasted my electronic signature on everything and send me home with a flash drive. no paperwork i could have reviewed. it wasn't until i got my statement from the finance company that i figured it out. I immediately called Dan to discuss and rectify the issue and was told there was nothing that could be done. so I then contacted Jorge Duran, whom i believe made an effort to resolve. final out come after so-called resolution was instead of being heisted out of $17k I was only robbed of $9500.00! and was told i should be grateful. the business ethics at play here are on non-existent. I've been in business for myself for over 30 years and if anyone in my company treated my customers with this kind of deception, like Dan Marshall treated me, they would be fired on the spot. I would not want my company tethered with this kind of ethics, especially with the broad reaching internet at our fingertips. I'm guessing that Dan Marshall is not listed here on this form, either because, Hès new to your company, or he is the guy that has the job to deceive and will never produce good reviews. In which case you already know what he does and condone this kind of ethics. I will say that I found Jorge Duran and Richard Bateman easy to work with. But because of the way I was treated in the finance office, with Dan Marshall, and the very weak attempt to resolve I will never do business at FT Collins Dodge nor any Dealin Doug dealership ever again. nor will anyone I know. there are plenty of business out there willing to be reputable and do business fairly and with integrity. Ft Collins Dodge is not one of them. Brian Bean 2021 Ram TRX More

Report | Print

Su and Richard helped me find a car with a great price. They were very helpful and transparent with the price and how the car ran. I will definitely be coming back for all my future car needs! They were very helpful and transparent with the price and how the car ran. I will definitely be coming back for all my future car needs! More

Report | Print

Awesome dealership, polite, warm welcoming right when walking in. Great deals as well. Amazing cars. walking in. Great deals as well. Amazing cars. More

Report | Print

Best dealership in Ft Collins. Just an amazing staff that cares about their customers. Mike White and Jorge were just wonderful to work with and Richard did a great job showing a Just an amazing staff that cares about their customers. Mike White and Jorge were just wonderful to work with and Richard did a great job showing and allowing us to test drive multiple vehicles. This is the only dealership in Ft Collins that cares mid about customers as people and not as a sale and profit. I highly recommend stopping in, especially if you want a satisfying experience, especially one that doesn't take all day!! More

Report | Print

Great service and great people. Easy to work with got the truck I wanted so very happy Easy to work with got the truck I wanted so very happy More

Report | Print

They were extremely helpful. They helped us into a vehicle that is easier for me to get in and out of. We had a ram 1500 and it was just getting to hard for my aging body. They helped us into a vehicle that is easier for me to get in and out of. We had a ram 1500 and it was just getting to hard for my aging body. More

Report | Print

They were not high pressure like many dealerships. Listened to what I had needed and worked with me to work a great deal. Listened to what I had needed and worked with me to work a great deal. More

Report | Print