Rich Trace
Rich Trace at Burlington Subaru

Rich Trace

Finance Manager

Burlington Subaru

351 Shelburne Road
Burlington, VT 05401

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7 Reviews

This pizza lover gets his hair buzzed off for the St. Baldrick's Foundation every year, and also enjoys playing soccer and traveling the USA. Rich went to high school and lived in Germany, but has been living in Vermont for 15 years. His biggest fear is spiders, and his favorite Church St. restaurant is Sweetwaters. Rich enjoys a good Switchback and says that if a Ben & Jerry's flavor could best describe him, it would be chocolate fudge. Why should you come see Rich? "We go up and beyond to make sure our customers are happy."

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7 Reviews

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7 Reviews of Rich Trace

November 25, 2020

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Employee Rating

I had a very pleasant experience at Burlington Subaru. I went in not totally sure what I was looking for but knew it was time for little upgrade. I ended up with a '16 subaru Outback and I'm very pleased. More

by Maryg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Dykstra

October 28, 2016

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Employee Rating

Definitely recommend Michael was incredibly helpful getting my car from the automotive shop, getting it appraised, and finding a good car within my budget with no pressure More

by Rose18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Dykstra

Oct 31, 2016

Burlington Subaru responded

Hi there, Thank you so much for the great feedback! We're so glad to hear that you had an enjoyable experience with Michael and that you were able to find the right car for your wants, needs and budget. Thank you again, and we look forward to working with you in the future! All the best, Madeleine Cave Digital Marketing Manager Burlington Subaru Hyundai madeleine_cave@802cars.com (802) 448-3890 ext. 168

June 09, 2015

Dealership Rating

Great experience, great people, great car I give Burlington Suburu a 5 out of 5 star rating because they made buying a car as least stressful and easy as possible. My experience couldn't have More

by chloebean13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kelson, Michael Dykstra

Jun 09, 2015

Burlington Subaru responded

Thank you so much for leaving us a 5 star review! We're happy you are so satisfied with your experience here at Burlington Subaru. Your feedback helps us strive to give everyone a 5 star experience, whether you're buying or leasing a new Subaru, or having an old one serviced. Congratulations on your new vehicle! Jeff Burlington Subaru

March 28, 2015

Dealership Rating

Michael is awesome - go see him for your Subaru purchase. I had been debating trading in my Volvo XC70 for a few weeks, and stopped into Burlington Subaru to test drive a few vehicles. Michael was super pati More

by Leah I. Korce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Dykstra

Mar 28, 2015

Burlington Subaru responded

Leah, Thank you so much for taking the time to leave us some great feedback, we really appreciate it! We're so glad to hear that you enjoyed working with Michael and that you didn't feel any pressure during the sales process. A huge congratulations on your new Forester! Thank you again, and happy driving! All the best, Madeleine Cave Digital Marketing Manager Burlington Subaru Hyundai madeleine_cave@vtcars.com

March 18, 2015

Dealership Rating

Great Service I know I can always count on the excellent customer service and that I will be well taken care of by the trusted sales team. After losing my Impreza More

by ccouilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kelson , Michael Kiessling

November 29, 2014

Dealership Rating

Crystal Careau top notch! Just received my Subaru Forrestor after an exceptionally pleasant sales experience with Crystal Careau. She was also most helpful with the trade in of More

by Mkuehne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Careau

Dec 01, 2014

Burlington Subaru responded

Thank you so much for writing in! We're so glad to hear that you had a great experience with Crystal, and that you found Rich to be helpful as well. We hope you're loving your new Subaru Forester -- way to get the AWD just in time for winter! Thank you again and all the best, Madeleine Cave Digital Marketing Manager Burlington Subaru Hyundai madeleine_cave@vtcars.com

September 15, 2014

Dealership Rating

Subaru Purchase I had an excellent experience dealing with Crystal Careau at Burlington Subaru. She was very informative and helpful. She knew we had a short window More

by lmom13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Careau

Sep 15, 2014

Burlington Subaru responded

Thank you so much for taking the time to write a review! We're so glad to that you enjoyed your experience and felt that Crystal was knowledgeable, helpful and a pleasure to work with. We hope that you're loving your new Subaru, and thank you again for leaving us such a great review! All the best, Madeleine Cave Digital Marketing Manager Burlington Subaru Hyundai madeleine_cave@vtcars.com