Rich Small
Rich Small at Schaller Honda

Rich Small

Sales & Leasing Consultant

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
36 Reviews
4.8

36 Reviews

Write a Review

36 Reviews of Rich Small

November 21, 2024

Dealership Rating
Employee Rating

Great customer service. Great people. Rich, Mike, Dillon, Frank, Pat, and others were respectful and professional. More

by thaleshro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

November 17, 2024

Dealership Rating
Employee Rating

Had a great experience while buying my car. Very accommodating and listened to my needs More

by neproffitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Frank Williams

Nov 18, 2024

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2024

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Employee Rating

I have brought many cars from Schaller Honda in the past and this was the best and fastest experience I ever had. Hats off Schaller. More

by Paulc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Oct 29, 2024

Schaller Honda responded

Thank you so much for choosing Schaller Honda! Please let us know if we can be of any more assistance.

October 26, 2024

Dealership Rating
Employee Rating

Our sales associate was Rick Small. He was very helpful and professional. I would recommend him to anyone going to Schaller. More

by Mchlkoz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks, Frank Williams

Oct 27, 2024

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that Rich had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

October 17, 2024

Dealership Rating
Employee Rating

Friendly and helpful Awesome staff and everyone very efficient. My new car was delivered without a problem! More

by ritajack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 18, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2024

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Employee Rating

I had a very enjoyable experience. Everyone was great and super helpful. I would recommend people to come here. More

by jennifercarta81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Sep 29, 2024

Schaller Honda responded

Jennifer, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2024

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Employee Rating

Great customer service, knowledgeable and very helpful on making the right decision for your wallet & family. More

by chanteliaskyxo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Megan Marquis , Amanda (5stars)

Sep 09, 2024

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 06, 2024

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Employee Rating

I was not told that I the shuttle could not take me back home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and More

by garyterni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yira 'GiGi' Roldan

Sep 06, 2024

Schaller Honda responded

Providing a positive experience is our top priority, Gary, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 30, 2024

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Employee Rating

This has always been my go to dealership. We have bought at least eight plus cars as a family here and it's my choice every time I need to look for a vehicle for myself or a family member or f More

by perezcruz67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, Frank Williams

Aug 30, 2024

Schaller Honda responded

Cruz, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Richard, Michael, and our team, and we look forward to working with you again.

August 01, 2024

Dealership Rating
Employee Rating

Dylan is a fantastic manager and pays attention to his customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his p More

by MNAGY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear that Dylan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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