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Rich Rivera
Rich Rivera | Page 16
Service Manager
Nucar Nissan of Norwood
525 Boston Providence Hwy
Norwood, MA 02062
171 Reviews
• 13 years in Automotive industry • Bilingual ( Spanish/English )
Read moreDealership Experience
6 yrs, 11 mos
Industry Experience
15 yrs, 1 mo
Languages Spoken
English
Spanish
171 Reviews
Write a Review
171 Reviews of Rich Rivera
January 02, 2020
service My last service in Boch Nissan was great.I will recommend to other people or family when there car need service.because your service is great. My last service in Boch Nissan was great.I will recommend to other people or family when there car need service.because your service is great. More
by MENUCHIM
Verified Customer
January 01, 2020
Transmission Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreci Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreciated More
by doreenmurray62
December 27, 2019
Nissan doesn't accept responsibility for mistake One of the service techs made a mistake during on a prior visit that resulted in damage to my vehicle. I'd like to revisit. One of the service techs made a mistake during on a prior visit that resulted in damage to my vehicle. I'd like to revisit. More
by Jim Racine
Other Employees Tagged: Matt; service ambassador
December 24, 2019
Richard - excellent Richard always reachable and helpful in case of any issues. He will keeps me update with latest status .very nice man to work for any kind of repairs. Richard always reachable and helpful in case of any issues. He will keeps me update with latest status .very nice man to work for any kind of repairs. More
by GOPIKAMEPALLI
December 24, 2019
As it should be Was quick and easy and they helped with issue caused by other dealership. Staff was friends and explained everything in detail to help me go back to o Was quick and easy and they helped with issue caused by other dealership. Staff was friends and explained everything in detail to help me go back to other dealership about issue. More
by PUCKISLIFE
December 23, 2019
Poor service After making an appointment for 10:30am for oil change and new sticker, I ended up waiting for three hours, telling me that they could not give me a After making an appointment for 10:30am for oil change and new sticker, I ended up waiting for three hours, telling me that they could not give me a new sticker because they had to replace the battery. I have been a customer for a long time, but never so disappointed at the poor service, lack of communication and transparency. No apologies or clear explanation why it took them over three hours to do an oil change and replace the battery. So disappointing and not professional! I will be considering other options next time. More
by BABAIJS
Other Employees Tagged: I do not recall the name of the employee. The name above is not correct
December 20, 2019
I just had a problem with remote starting, I drove in with that I thought was a silly issue with remote starter. I was helped right away, assured I wasn’t silly and in fact there was something I drove in with that I thought was a silly issue with remote starter. I was helped right away, assured I wasn’t silly and in fact there was something wrong with key. Fixed with a smile and even filled wiper fluid! More
by Patty
December 16, 2019
Oil change I arrived on time and was pleasantly greeted by all employees in the service bay. I was checked in promptly and told how long it would probably take I arrived on time and was pleasantly greeted by all employees in the service bay. I was checked in promptly and told how long it would probably take and I was there no longer than expected More
by KIM.EVERS
December 16, 2019
Routine Maintenance visit I recently had the 15,000 miles maintenance for my 2018 Nissan Altima. all of my concerns were addressed. I appreciated the fact that my service advis I recently had the 15,000 miles maintenance for my 2018 Nissan Altima. all of my concerns were addressed. I appreciated the fact that my service adviser, Rich Rivera, had my vehicle cleaned and washed. More
by MODELT_64
December 10, 2019
Easy, non stressful It was extremely easy, not confusing. I was able to get my oil and filter changed. I had a few other things wrong and they were explained to me. It was extremely easy, not confusing. I was able to get my oil and filter changed. I had a few other things wrong and they were explained to me. More
by ERICAFEITLER
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