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Rich Palicka
Rich Palicka at Woodfield Lexus

Rich Palicka

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
32 Reviews
5.0

32 Reviews

Write a Review

32 Reviews of Rich Palicka

August 28, 2024

Dealership Rating
Employee Rating

Service was excellent and quick and easy. Advisor Richard Palicka was very knowledgeable and very helpful. More

by john
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Recommend Dealer
Yes
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Aug 28, 2024

Woodfield Lexus responded

Thrilled to hear your visit went so well. Thanks for sharing, John! Your support is appreciated.

January 05, 2024

Dealership Rating
Employee Rating

The service discussion was very clear and concise. Rich researched various options for new tires and was helpful. Pleasure doing business with him. More

by joergiglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Woodfield Lexus responded

Glad we could help! Thanks for sharing and for the 5 stars!

June 11, 2023

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Employee Rating

Serving my lexus at your dealership since I bought it in 2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets rec More

by KRISSYK7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Woodfield Lexus responded

We are thrilled that Rich takes such good care of you! Thanks for sharing!

May 26, 2023

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Employee Rating

Serice staff here are exceptional, but the sales side continues to be the "Pay a big premium and maybe you can buy a car" operation. More

by joecpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

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May 31, 2023

Woodfield Lexus responded

Thanks for being our customer, Joe! We are doing our best to be competitive in the current market and are offering add on protections with warranty. We hope to be able to work with you in the future!

April 01, 2023

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Employee Rating

Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion More

by Maryp1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

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Apr 03, 2023

Woodfield Lexus responded

Thanks for your kind words and for being our customer, Mary!

March 31, 2023

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Employee Rating

Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident. More

by Danstev1
Recommend Dealer
Yes
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Apr 05, 2023

Woodfield Lexus responded

Happy to help! Thanks for sharing. Your support is appreciated.

September 10, 2022

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Employee Rating

I am very happy with Woodfield Lexus. They always provide a loaner car if requested. Agents are very good. More

by Rkt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza, Erick Clark

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Sep 12, 2022

Woodfield Lexus responded

Glad we can accommodate your needs! Thanks for sharing.

August 29, 2022

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Employee Rating

Great service and always on time. I would recommend them to anyone. Thanks for your service. More

by Ccmancilla
Recommend Dealer
Yes
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Aug 29, 2022

Woodfield Lexus responded

Glad to have you as our customer! Thanks for sharing!

July 22, 2022

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I have gone to Woodfield Lexus for years and have never had a complaint about service nor on purchasing a vehicle. More

by Nessa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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Jul 22, 2022

Woodfield Lexus responded

It is always a pleasure having you as our customer! Thanks for sharing.

June 26, 2022

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Employee Rating

Service Advisor Rich was very courteous and helpful. He also went to the parts department and got my key fob fixed. More

by Srmack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jun 28, 2022

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. Your support is appreciated!

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