Rich Metcalf

Larry H. Miller Hyundai Peoria responded

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you had another outstanding experience with us. It’s always wonderful to know that our team, including Rich Metcalf, continues to deliver exceptional service. Rich will be delighted to hear your kind words—he truly goes above and beyond, and your recognition means a lot to him and the entire team. Thank you once again for your support and for choosing us. If there’s anything else you need or any questions you have in the future, please don’t hesitate to reach out. Best regards, Victoria Gibboni Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623-815-4581 vgibboni@asburyauto.com

Larry H. Miller Hyundai Peoria responded

Thank you for sharing your positive experience with Jeffrey, our finance manager. We’re delighted to hear that he was able to make the process efficient and that you were satisfied with your vehicle purchase. I’m sorry to hear about the issue with the key fob. We understand how inconvenient it can be to make an additional trip, and we apologize for any inconvenience this has caused. Please contact us at your earliest convenience, and we’ll arrange a time for you to come in so we can quickly resolve this issue for you. Thank you for bringing this to our attention and for choosing us for your vehicle purchase. We look forward to ensuring everything is taken care of to your satisfaction. Best regards, Victoria Gibboni Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623-815-4581 vgibboni@asburyauto.com

Larry H. Miller Hyundai Peoria responded

Hello, we noticed you gave us a low-star review, and definitely wanted to reach out. If there was anything that occurred during your previous experience at Larry H. Miller Hyundai Genesis Peoria that led to this, we would like an opportunity to discuss it. Your satisfaction is our #1 priority. Please contact us at 623-815-4581 or vgibboni@asburyauto.com when you have an opportunity. Best regards. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Peoria www.larrymillerhyundai.com 8425 W. Bell Rd. Peoria, AZ 85382 Larry H. Miller Genesis Peoria www.larrymillergenesis.com 17336 N 84th Ln, Peoria, AZ 85382

Larry H. Miller Hyundai Peoria responded

Thank you so much for taking the time to share your positive experience with Louis. I’m thrilled to hear that he was able to make your car buying process smooth and enjoyable. It’s great to know that he was able to guide you through every step, from finding the perfect IONIQ 5 to ensuring you were fully comfortable with its features. Your feedback is truly appreciated, and I’ll make sure to pass on your kind words to Louis and the rest of the team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Victoria Gibboni Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623-815-4581 vgibboni@asburyauto.com

Larry H. Miller Hyundai Peoria responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience and that Zach’s knowledge of the Hyundai line stood out to you. We pride ourselves on providing knowledgeable and courteous service, and it's great to know that Zach and the team met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your kind words and look forward to serving you again in the future!

Larry H. Miller Hyundai Peoria responded

Thank you so much for your fantastic review! I’m thrilled to hear that you had a great car-buying experience with Zach and our team. We’re dedicated to making the process as easy and enjoyable as possible, and it’s wonderful to know that Zach’s efforts contributed to your satisfaction. Your feedback is incredibly valuable and encourages us to keep up the high level of service we strive for. If you have any questions or need further assistance in the future, please feel free to reach out. Enjoy your new vehicle, and thanks again for choosing us!