Rich Klouda
Rich Klouda at Ryan Auto Mall
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Rich Klouda

GM Finance Manager

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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5.0
111 Reviews

Rich spent his early life in the United States Army and entered the automotive industry in 1986. Joining our Ryan team in 2022, Rich brought with him all those valuable years of experience and is able to give excellent advice and service to our guests. Away from the office, Rich (who also goes by Grandpa, Pop Pop and Papa), spends a great deal of his free time working on his cabin, or enjoying the great Minnesota outdoors with a fishing pole in his hand.

Dealership Experience

3 yrs

Industry Experience

39 yrs, 2 mos

5.0

111 Reviews

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111 Reviews of Rich Klouda

January 29, 2025

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Employee Rating

Lee Toney is very professional and knowledgeable. His low pressure approach made it easy for us to make the purchase. We also use their service department and the service is top notch! More

by rklouda
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Recommend Dealer
Yes
Jan 29, 2025

Ryan Auto Mall responded

Thank you for your kind words! We at Ryan Auto Mall Chevrolet of Buffalo are thrilled to hear about your positive experience with our team, especially with Lee's professional and low-pressure approach. We're glad you appreciate our service department as well. We look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

January 24, 2025

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AJ was very professional with us and treated us with the utmost respect. I couldn't be happier with how everything went and how courteous they all were. Really appreciate what they did to make it a great ca More

by Mark S.
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Marks, AJ Carlson

Jan 25, 2025

Ryan Auto Mall responded

Thank you so much for your kind words, Mark! We’re thrilled to hear that AJ provided you with such a professional and respectful experience at Ryan Auto Mall Chevrolet of Buffalo. Your satisfaction is our priority, and it’s wonderful to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

December 18, 2024

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I was very pleased with Craig Clements relaxed demeanor, and broad knowledge of vehicle styles, models and features. He is a great listener, and not pushy or never interuptive and is relaxed and seems to e More

by gbodine0
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Stifter, Craig Clement

Dec 21, 2024

Ryan Auto Mall responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Craig at Ryan Auto Mall Chevrolet of Buffalo. His expertise and dedication to customer satisfaction truly make a difference. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Dec 21, 2024

Ryan Auto Mall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ryan Chrysler Dodge Jeep Ram of Monticello. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

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Andrew was great to work with as he was patient and really cared about finding the right vehicle for me. More

by KM
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Steinmetz

Nov 21, 2024

Ryan Auto Mall responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2024

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Let me start out by saying WOW! This was the best experience I have ever had at a car dealership. They had the exact truck I was looking for and the best price I could find. I was s More

by lincolnf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Seibert, Craig Clement

Oct 10, 2024

Ryan Auto Mall responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had the best experience at Ryan Auto Mall Chevrolet of Buffalo, and we're glad we could assist you in finding the perfect truck. It was our pleasure to meet you halfway and make the process as smooth as possible. Your appreciation for Craig and our team means a lot to us. We look forward to seeing you again in the future. Enjoy your new truck! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Oct 13, 2024

Ryan Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chrysler Dodge Jeep Ram of Monticello! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

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It was our pleasure to purchase our new Chevrolet Silverado 2500 HD from Ryan Chevrolet. All interaction was above expectations and would look to Ryan when we are in need of another vehicle. More

by Nealhouse7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 03, 2024

Ryan Auto Mall responded

Thank you for your kind words! We're thrilled to hear that your experience with us at Ryan Auto Mall Chevrolet of Buffalo exceeded your expectations during the purchase of your new Chevrolet Silverado 2500 HD. We truly appreciate your support and look forward to assisting you in the future when you need another vehicle! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Oct 04, 2024

Ryan Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2024

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AJ has a knack for relating to people. He’s open and honest in communicating. He is as responsive as he possibly can be. More

by dancassada
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Carlson

Sep 24, 2024

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with AJ at Ryan Auto Mall Chevrolet of Buffalo. His ability to connect with customers and provide open communication is truly valued. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 04, 2024

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Extremely knowledgeable about everything my vehicle, set up on all data easily. Fun crew to work with, smoothest purchase I ever made. More

by Gigibye
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Carlson , Lisa Sifter

Sep 05, 2024

Ryan Auto Mall responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Ryan Auto Mall Chevrolet of Buffalo knowledgeable and enjoyable to work with. It’s wonderful to know that you had such a smooth purchasing experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 03, 2024

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Excellent service from both the salesman and the sales manager. Prompt, professional communication and competitive pricing. I'll be back to Ryan for my next auto! More

by Musky2828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Steinmetz

Sep 05, 2024

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service from our salesman and sales manager. We pride ourselves on prompt and professional communication, as well as competitive pricing here at Ryan Auto Mall Chevrolet of Buffalo. We look forward to welcoming you back for your next auto purchase! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

August 31, 2024

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Employee Rating

Craig was very helpful and relaxed right from the start. He was knowledgeable about that specific vehicle, the package and all its offerings, and answered all questions honestly. Rich make the financial det More

by Alli B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

Sep 03, 2024

Ryan Auto Mall responded

Thank you, Alli! We truly appreciate your kind words about your experience at Ryan Auto Mall Chevrolet of Buffalo. It's wonderful to hear that Craig and Rich provided you with helpful and clear assistance during your vehicle purchase. We're glad you found the process easy and non-pressured. We look forward to seeing you again for any future needs! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

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