Thank you Rich Kemp for getting me the perfect truck, you
were amazing, thank thanks thank you so very much I will send others to you. It was indeed a pleasure and a fabulous five star customer service
were amazing, thank thanks thank you so very much I will send others to you. It was indeed a pleasure and a fabulous five star customer service
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by graefeiii
Dec 31, 2025 -
Annapolis Nissan responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Rich Kemp made our car buying experience very enjoyable.
It was very quick and easy.
It was very quick and easy.
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by Libjohn
Dec 27, 2025 -
Annapolis Nissan responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Annapolis Nissan!
I purchased a car on Dec.
1, 2025, and I was promised a new owner's manual, and I have not received it. It was supposed to be mailed but never received. I went there on 12/24/
1, 2025, and I was promised a new owner's manual, and I have not received it. It was supposed to be mailed but never received. I went there on 12/24/25 and it was there. They wanted to give it to me via email, and I said no. Very unhappy about this experience. Rich Kemp was my salesperson, and I was not happy at all. I like the car but an owner's manual is necessary so I can understand the key features of the car. Finally received an owner's manual after writing a letter to the manager of Annapolis Nissan he called when he received the letter and ordered an owner's manual and it arrived last Friday thank you
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by rwillingham.cw
Verified Customer
Verified Customer
Jan 05, 2026 -
Annapolis Nissan responded
We're sorry to hear about your experience. We are happy that we were able to find you one and have sent it to you. We apologize for the time it took to find one and hope this has improved your experience. Our General Manager will be reaching back out to confirm you received it. Please let us know if there is anything else we can do to assist.
Rich Kemp was awesome to work with and got me the best
deal. Very knowledgeable abut the truck.
deal. Very knowledgeable abut the truck.
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by Bill
Dec 21, 2025 -
Annapolis Nissan responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Annapolis Nissan are glad to have you as a customer.
Amazing service and people.
That is important to me, and its what I receive every time I need a fleet car worked on or looked at.
That is important to me, and its what I receive every time I need a fleet car worked on or looked at.
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by joe@cfacrofton.com
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Annapolis Nissan responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Annapolis Nissan.
Good experience with Nissan in Annapolis.
They handle a situation I had with attention and care.
They handle a situation I had with attention and care.
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by tiffany_rod84
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2025 -
Annapolis Nissan responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.