Rich Johnson

I had a very good experience with this dealership. They treated me with respect and listened to my wants and concerns. Never did it just feel like they were trying to close the sale. It always felt They treated me with respect and listened to my wants and concerns. Never did it just feel like they were trying to close the sale. It always felt like they were working to get the best solution for me. More

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I just purchased my second Subaru with Mitch. Mitch does a great job of making you understand the process and ensuring that you feel comfortable along the way. This was my first time trading in a Mitch does a great job of making you understand the process and ensuring that you feel comfortable along the way. This was my first time trading in an old vehicle for a new one and it could not have been any easier. The dealership didn't have the exact car I wanted but they were able to have it there in less than a week. After a great experience with Mitch, Rich was wonderful to work with. Once again he makes everything so clear and doesn't mind answering any and all questions that you may have, there's no rushing the process even on a super busy day. Once home Mitch saved me hours on hold with Subaru by getting my app synced up to my phone. More

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I couldn't ask for a better experience, especially as a Michigan resident. Kristen kept me fully aware of every step and was in constant communication. Michigan resident. Kristen kept me fully aware of every step and was in constant communication. More

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Great experience working with Carmelina and everyone at Brewster Subaru! They were patient and competent! Brewster Subaru! They were patient and competent! More

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Carlos and Rich were great people to work with and made the entire purchase experience pleasurable. No pressure, always a smile and were able to answer all questions. Very happy with our new 2025 outback the entire purchase experience pleasurable. No pressure, always a smile and were able to answer all questions. Very happy with our new 2025 outback! More

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All involved helped put me at ease with the process of trading in my beloved 2016 Crosstrek for a new one. No pushy pressure to decide. Overall a very nice experience! trading in my beloved 2016 Crosstrek for a new one. No pushy pressure to decide. Overall a very nice experience! More

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Very good experience purchasing a new vehicle with Brewster Subaru. We shopped around at several dealerships in the Westchester/Putnam area, and Brewster gave up the best price and, frankly, the best Brewster Subaru. We shopped around at several dealerships in the Westchester/Putnam area, and Brewster gave up the best price and, frankly, the best service. We worked with Kristen Hetzer, who was a straight shooter and didn't try to upsell us unnecessarily. She was also very responsive to our many questions. Rich Johnson was fantastic to work with as well. We were buying a new car for the first time, and he took the time to explain everything in detail. We never felt rushed. Very happy with the purchase, and would highly recommend buying from Brewster! More

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I had such a great experience buying my car at Brewster Subaru! My sales agent, Carmelina, was amazing — super friendly, not pushy at all, and really went above and beyond to make sure all my questions and Subaru! My sales agent, Carmelina, was amazing — super friendly, not pushy at all, and really went above and beyond to make sure all my questions and concerns were taken care of. She made the whole process easy and stress-free. Rich Johnson, the business manager, was also great to work with. He took the time to go over all the financial details and made sure I understood everything clearly. Everyone I worked with was caring and professional. I’d highly recommend Brewster Subaru to anyone looking for a car — they truly make you feel like a valued customer! More

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He was very smart and very knowledgeable. I didn’t feel like he was upselling and he explained everything so I could make my choice. I didn’t feel like he was upselling and he explained everything so I could make my choice. More

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From the very first email inquiry about the 2016 Toyota Highlander, Kristen Hetzer at Brewster Subaru was responsive, honest, and refreshingly straightforward, no sales gimmicks, just genuine help. She und Highlander, Kristen Hetzer at Brewster Subaru was responsive, honest, and refreshingly straightforward, no sales gimmicks, just genuine help. She understood we were driving two hours to see the vehicle and made sure everything was ready for a smooth experience. The test drive was perfect. My husband was thrilled, and even more excited when it came time to pick up the car. When we sat down with Rich Johnson to finalize everything, he was incredibly personable and welcoming. The whole process felt easy and sincere. I would absolutely recommend Brewster Subaru to anyone looking to buy a vehicle. They made the journey worth it! More

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