Rich Jaeger

Went to this dealership for the price, what a mistake, the service I received was horrible. Should have gone to Community Honda. When we were greeted by the sales man he did not even identify himself, t the service I received was horrible. Should have gone to Community Honda. When we were greeted by the sales man he did not even identify himself, then proceeds to tell us that the 2025 Honda CRv that I called about trim/color was not available, gives us higher trim to test drives, and then when we return has the one I wanted out. Said I was ready to purchase and during the so call negotiation, “you know the one were the salesperson has to go speak to the Manager” for a better price another customer comes in and is waiting for him, he excuses himself to talk to them, after 15 minutes, I said is there somebody else who could help us, (Wagner Santizo) he said “Well you know it is Saturday” Wow! Then he gave us a guy by the name of Ed B, who was unaware of the finance procedures, because he made us wait over 90 minutes, while we watched other customers head to finance before us. Finally got in with finance where, Rich J. who is another deer in the headlights, blamed our 90 minute wait with the so call “managers” who moved my file. Next I was transferring the plates and told the registration sticker would be in around 3 weeks. No call and 6 weeks go by so I called and called for 3 days leaving messages, the girl answering the phones does not seem to know what she is doing there. Then got a call that my sticker was ready….stop in on May 23rd to get my sticker and nobody knew where it was, finally Rich comes out with it has my sign two papers and then procedures to cut off my sticker and take my registration, I had to ask for my registration from a dealership. Think twice before going to this dealer, remember you get was you paid for. Almost forgot...you know how the dealership usually goes through your new car operating features....well I got 0, nobody showed us any feature at all. More

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This is our 2nd CR-V Hybrid purchase from Gerald, and the fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making my wife's and my visit an easy, comfortable and quick purchase visit. He understood our needs, and a very good deal was agreed upon in little time. The car was prepped as we requested, and delivery went exceptionally smooth and fast. As for our choice of a CR-V Hybrid, we had specific requirements: Ease of ingress & egress, me being 6'4" and 81 years old; head room in front seats for the same reason; front leg room for the same reason; the color my spouse wanted (Still Night Pearl ... a real beauty); a hybrid for better gas mileage; a no-pressure visit for our all-cash purchase; and a staff focused on superior Customer Service ... which everyone was! More

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Terry tried his best to help us buy the car that best meets our requirements at the most suitable price. He’s also a very nice person! meets our requirements at the most suitable price. He’s also a very nice person! More

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My wife and I had our best car purchasing experience this past Monday when we bought our 2025 CR V. I was refreshing to work with Terry Scudieri! past Monday when we bought our 2025 CR V. I was refreshing to work with Terry Scudieri! More

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I highly recommend working with Terry Scudieri at Gerald Honda of Countryside (although if he is any indication of the quality of the sales force there, you are likely in good hands anyway). He brought in t Honda of Countryside (although if he is any indication of the quality of the sales force there, you are likely in good hands anyway). He brought in the color/model of CRV Hybrid that I wanted, was very helpful and informative during the sale and patient with my follow-up questions after I had my car and needed a bit of guidance. If I could throw in an extra star, I would. Rich Jaeger in finance was very good too. Overall, if you go here, you make a good call. More

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I had a great experience at Gerald Honda of Countryside. My sales rep was Terry Scudieri; he was very straight forward with no high pressure sales tactics. I would recommend this dealership and Terry to any My sales rep was Terry Scudieri; he was very straight forward with no high pressure sales tactics. I would recommend this dealership and Terry to anyone looking to buy a Honda! More

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Terry was great, the process was easy and with the Costco vehicle purchase we were shown the pruce of the vehicle. vehicle purchase we were shown the pruce of the vehicle. More

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Got the deal we thought was fair on a 2025 Honda Passportworking with our salesperson, Terry Scudieri. He’s knowledgeable, friendly and worked with us through the process to a successful purchase of Passportworking with our salesperson, Terry Scudieri. He’s knowledgeable, friendly and worked with us through the process to a successful purchase of a new Honda. I would recommend Terry to anyone looking to purchase a new Honda. He makes it easy. More

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Kirk was very kind, helpful and patient while we worked out the car we actually wanted. Once that decision was made he worked to get us into the car. out the car we actually wanted. Once that decision was made he worked to get us into the car. More

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In my experience shopping for a 2025 Honda CRV, I found Gerald Honda the best choice. Terry Scudieri and Mike Manns helped with my car purchase. They were both professional, friendly, honest and upfront in Gerald Honda the best choice. Terry Scudieri and Mike Manns helped with my car purchase. They were both professional, friendly, honest and upfront in assisting me and choosing the best car for me. More

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