Very helpful and extremely honest.
I told them what was wanted and needed and they fulfilled my request flawlessly
I told them what was wanted and needed and they fulfilled my request flawlessly
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by Bryan
Service Price Transparency
Mar 28, 2025 -
Zeigler Chevrolet responded
Thank you for sharing your experience with Zeigler Chevrolet. We're glad to have met your expectations and wishes fulfilled effortlessly.
No communication about vehicle.
Called numerous times with no call back. Vehicle was in shop for two weeks
Called numerous times with no call back. Vehicle was in shop for two weeks
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by charleen0414
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Zeigler Chevrolet responded
Hello,
We appreciate you taking the time to share your feedback. I would like the chance to speak with you about your recent experience with our Service Department regarding the quality of communication that you have encountered for any status updates of your vehicle and the subsequent wait time involved. It would be greatly appreciated if you would kindly contact me directly at a time that is best for you.
Thank you,
Rick Botic - General Manager
rickbotic@zeigler.com
773-304-7720
I highly recommend Zeigler Chevrolet to anyone looking
for a delightful car servicing experience. It's a place I would gladly return to. Overall, I would rate my experience a solid 5 out of 5 stars.
for a delightful car servicing experience. It's a place I would gladly return to. Overall, I would rate my experience a solid 5 out of 5 stars.
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by Lexyb_4
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Zeigler Chevrolet responded
Thank you for the recommendation and kind words about our service at Zeigler Chevrolet. We look forward to helping you again in the future.
Thanks for great service was a little upset about having
to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles
to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles
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by molman
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Zeigler Chevrolet responded
Hello,
Thank you for sharing your feedback. We are glad to know that you were provided with great service, and if you would like to discuss your review further regarding oil changes, please contact us.
Rick Botic - General Manager
rickbotic@zeigler.com
773-304-7720
Dealership did a good job fixing my truck.
They washed it gave it back to me. The weight wasn’t too long.
They washed it gave it back to me. The weight wasn’t too long.
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by skoobey66
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2025 -
Zeigler Chevrolet responded
Glad to hear you’re satisfied with your truck repairs and service at Zeigler Chevrolet. Appreciate the feedback.
Rich Garland was excellent in getting my car fixed.
He went out of his way to get it done correctly and quickly!
He went out of his way to get it done correctly and quickly!
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by danptravers
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2025 -
Zeigler Chevrolet responded
We're pleased our team was able to assist with fixing your car quickly and correctly. Thanks for choosing Zeigler Chevrolet.
I worked with Rich Garland, the service advisor.
All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was complete
All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was completed at the price estimated and at the time promised.
It was a pleasure working with Rich.
Thank you
Jim Gale
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by JIM.GALE1
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Zeigler Chevrolet responded
Thank you, Jim. Our team is always committed to providing excellent communication and service. We're glad the process went smoothly for you at Zeigler Chevrolet.
Mar 02, 2025 -
JIM.GALE1 responded
I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was completed at the price estimated and at the time promised.
It was a pleasure working with Rich.
Thank you
Jim Gale
I have not been helped in anyway with the situation with
my car. I will not be returning to zeigler. Worst experience I’ve had with a dealership
my car. I will not be returning to zeigler. Worst experience I’ve had with a dealership
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by sanchezyessenia76
Verified Customer
Verified Customer
Other Employees Tagged:
DAS Reputation Management
Mar 01, 2025 -
Zeigler Chevrolet responded
Hello,
Please know your feedback is very important to us. I would like the chance to speak with you and learn more about your experience with our Service Team regarding the status of your vehicle. Whenever you're able, please reach out to me directly so we may discuss this in greater detail.
Best regards,
Resad Rick Botic
General Manager
Zeigler Chevrolet of Schaumburg
1230 E Golf Road
Schaumburg IL 60173
RickBotic@zeigler.com
Mobile 773-304-7720
Excellent customer service and attention to detail.
Care for their customers. Great service and timely communication.
Care for their customers. Great service and timely communication.
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by evan.moy
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2025 -
Zeigler Chevrolet responded
Thank you for your kind words about Zeigler Chevrolet. We wish you well.
The service agent, Rich, was very nice and helpful.
He returned my calls and kept me informed. Rebecca, she was in charge of my car loaner, very nice to work with.
He returned my calls and kept me informed. Rebecca, she was in charge of my car loaner, very nice to work with.
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by danptravers
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rebecca
Feb 24, 2025 -
Zeigler Chevrolet responded
Thanks for acknowledging our team at Zeigler Chevrolet. We're glad to hear they assisted you well. Reach out if there's anything more we can do.