Dealership Experience
1 yr
Industry Experience
26 yrs, 8 mos
Languages Spoken
English
49 Reviews
Write a Review49 Reviews of Rich Burdick
January 03, 2025
I cannot recommend this dealership enough. From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevi From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevin and Domenic truly exemplified what it means to provide exceptional customer service. They worked tirelessly to rectify a situation that was not even the dealership's fault and made sure that I was taken care of every step of the way. After months of frustration trying to get help from GMC, Kevin and Domenic stepped in and helped me find the perfect vehicle for my needs. Their advocacy and communication skills were unmatched, and I am so grateful for all of their hard work. The rest of the team, including Matt and Kamilla, were equally as amazing. Matt helped me find the perfect vehicle, and Kamilla made the finance process a breeze. Every step of the way, I was treated with respect and professionalism, and the transaction was smooth and seamless. I am now the proud owner of a beautiful and safe vehicle for my family, all thanks to the incredible team at this dealership. If you are in the market for a new car, I highly recommend giving them a visit. You will not be disappointed. More
Other Employees Tagged: Kamila Pelliccia, Tammy Davis, Dominick Salemi, Allison Jordan, Kevin Dipietro, Matt Bouchard
January 03, 2025
I cannot recommend this dealership enough. From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevi From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevin and Domenic truly exemplified what it means to provide exceptional customer service. They worked tirelessly to rectify a situation that was not even the dealership's fault and made sure that I was taken care of every step of the way. After months of frustration trying to get help from GMC, Kevin and Domenic stepped in and helped me find the perfect vehicle for my needs. Their advocacy and communication skills were unmatched, and I am so grateful for all of their hard work. The rest of the team, including Matt and Kamilla, were equally as amazing. Matt helped me process the find of the perfect vehicle, and Kamilla made the finance process a breeze. Every step of the way, I was treated with respect and professionalism, and the transaction was smooth and seamless. I am now the proud owner of a beautiful and safe vehicle for my family, all thanks to the incredible team at this dealership. If you are in the market for a new car, I highly recommend giving them a visit. You will not be disappointed. More
Other Employees Tagged: Kamila Pelliccia, Tammy Davis, Dominick Salemi, Allison Jordan, Kevin Dipietro, Matt Bouchard
January 03, 2025
Ray did an excellent job and was very patient when i was trying to get account unfroze trying to get account unfroze More
Other Employees Tagged: Kamila Pelliccia, Nicco Brown, Zoe Rondeau, Raymond Beaudry
December 21, 2024
Deal was pretty painless. Zoe is clearly new at her job but has no issues with her. Rick came out to perform the price haggling which again was painless. I feel I got a reaso Zoe is clearly new at her job but has no issues with her. Rick came out to perform the price haggling which again was painless. I feel I got a reasonable deal on my trade in as well as the price for my new (used) truck. The whole process of buying a vehicle now is seamless and efficient (paperwork etc..) My only complaint in the transaction was the cleaning of my new vehicle. It was mediocre with no attention to detail, several missed areas on the outside of the truck. More
Other Employees Tagged: Kamila Pelliccia, Zoe Rondeau
December 16, 2024
The sales team was knowledgeable, prompt and made for excellent interactions, they were easy to work with. I'd go back! excellent interactions, they were easy to work with. I'd go back! More
Other Employees Tagged: Kamila Pelliccia, Matt Bouchard
December 15, 2024
I came in to look for a used car and ended up with a new car. Everyone was great and allowed me to make my decision with no pressure . Thank you all car. Everyone was great and allowed me to make my decision with no pressure . Thank you all More
Other Employees Tagged: Kamila Pelliccia, Zoe Rondeau
December 11, 2024
Scranton chevy had the truck I wanted in stock. FAST& EFFICIENT I test drove the truck on Saturday and drove it home on monday. FAST& EFFICIENT I test drove the truck on Saturday and drove it home on monday. More
Other Employees Tagged: Allison Jordan, Matt Bouchard, Kenny Santana
December 04, 2024
Our experience purchasing a new vehicle was remarkable. Rich, Raymond and Kamila were wonderful. They were all so helpful, very patient and just a pleasure to deal with. Raymond was great, dealing with our Rich, Raymond and Kamila were wonderful. They were all so helpful, very patient and just a pleasure to deal with. Raymond was great, dealing with our insurance issue and answering all our questions. Kamila was phenomenal with signing all the paperwork, and just so nice to us. Rich went above and beyond to help us the entire time. Would highly recommend purchasing a vehicle from here. Great service! More
Other Employees Tagged: Kamila Pelliccia, Raymond Beaudry
November 30, 2024
Ended up hanging around, would have preferred them to call me when everything was ready for signing. I was on my lunch break and ended up being there for 4 hrs to buy the car. Felt pressured so they co call me when everything was ready for signing. I was on my lunch break and ended up being there for 4 hrs to buy the car. Felt pressured so they could make their end of month quota instead of what worked for me. More
Other Employees Tagged: Kamila Pelliccia, Nicco Brown
November 15, 2024
Matthew,b and rich and All staff really very knowledgeable and made a great experience for me Matt , really went above and beyond could not ask for more knowledgeable and helpful knowledgeable and made a great experience for me Matt , really went above and beyond could not ask for more knowledgeable and helpful More
Other Employees Tagged: Kamila Pelliccia, Matt Bouchard